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Customer services team lead: elevate cx & team performance

Havant
Portsmouth-Water
Service
€37,500 a year
Posted: 14h ago
Offer description

Portsmouth Water is seeking a Customer Services Team Leader in Havant. The successful candidate will manage the inbound customer contact team, ensuring efficient and professional interactions. Responsibilities include performance management, complaint handling, and supporting team development. Ideal candidates will have strong communication and people management skills, with call centre experience being desirable. Portsmouth Water offers 25 days of annual leave, a generous pension scheme, and various employee benefits to support wellbeing and work-life balance.
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