On-Site Account Manager
If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.
HG Recruitment are one of the country`s fastest growing and leading logistic and HGV C+E Class 1, C Class 2 driver and industrial recruitment experts in the supply chain industry, we have large key account contracts with some of the largest blue chip distribution companies, national hauliers and supermarket chains in the country.
Since 2003 HG Recruitment have offered a caring and considerate service to their workforce; and we are currently looking for an experienced Account Manager to enhance the account performance within our on-site alliance based in Northampton
Working pattern will be Tuesday to Saturday however flexibility is required when adapting to the needs of the business and General Manager of the site as this may dictate working patterns.
Salary£30k negotiable dependent upon experience
Person specification:
You will have a mature outlook and with a keen interest in automation that can be demonstrated through extensive experience within the supply chain sector.
You should have knowledge and proven ability to pull together analytical data that can be demonstrated in both spreadsheet and graphical presentations.
Focusing around managing and delivering constant and seasonal rotas to ensure staff retention, reducing attrition is also key to this role.
Primary Objective
To maximise the daily service by maintaining the quality and quantity of candidates recruited for the On-site for the supply of HGV Class 1 and Class 2 temporary workers to our client whilst maintaining HG Recruitment`s compliance standards along with day to day planning to fulfil the daily requirements to accommodate the needs and requirements of the client
Secondary Objectives
To complete regular service reviews and maintain accurate records and minutes whilst relaying information to the branch as required
To complete priority meetings such as peak periods and maintain accurate records and minutes whilst relaying information to the supporting branch as required
Communicating change and tasks effectively to relevant teams and seeing them through to fruition
Utilise planning and analytical skills
Following company procedure
Providing additional support where required
Tasks/duties/responsibilities
Deliver, Monitor and analyse KPI's
Identify threats (competitor activity)
Identify opportunities
Set and meet revenue targets
Conduct weekly service reviews
Identify resources needed to meet targets
Service
Managing and meeting the clients' expectations
Attending meetings, training, seminars
Providing feedback and reports in a timely manner to the client and managers
Setting objectives for strategic implementation
Support the branches on client driver challenges
Supply relevant information to payroll department and branches regarding clients and new clients
Organise inductions or assessments if required
Complete all applicable KPI's and administration in a professional and auditable manner
Experience/Qualifications
Desirable experience
Degree educated
Sales customer service background
Strong technical knowledge relevant to the logistics and transport sector
Essential Skills
Previous experience in a similar role
Ability to converse at all levels of internal and external stakeholders
Exceptional admin and time keeping
As a minimum: Intermediate IT skills, including knowledge of Excel, Word and Powerpoint
Ability to learn new technology and system process
Key performance Indicators
Presentation of account plans to senior management and clients
Daily shift fulfilment
Peak trading forecasting and fulfilment
Client maintenance
Staff Retention/Reduced attrition
Auditable compliance
If you are looking for an exciting challenge within a fast-paced environment and have a desire to enhance and progress your opportunities, then in the first instance please apply online with a CV and covering letter or direct to or visit our website www.h-g-recruitment.com
Why HG
With 21 years of experience in recruitment, HG has built a strong reputation for offering great job opportunities across multiple sectors, including transport, logistics, and healthcare. We operate nationwide, 24/7, ensuring we can match you with the right job. Join our team and discover a role that suits your skills!
HG are proud to be an equal opportunities employer and will never charge a fee for our work finding solutions.
Should you require specialist assistance to support you in this application process please contact the branch as indicated above
We have a zero-tolerance policy towards sexual harassment, as defined by the Equality Act 2010, and we take proactive steps to prevent it.
HG Recruitment are proud to be champions against modern slavery and belong to stronger together.
INDSTAL
TPBN1_UKTJ