We're looking for the best and brightest minds to join us in helping drive improvements within our organisations digital systems and IT support services. We are dedicated to ensuring that Veramedders have the very best experience of IT and to this end we are seeking a proactive and strategic IT Manager to join our team.
You'll have the opportunity to take ownership of our IT infrastructure and support the implementation and maintenance of a wide range of platforms, including Microsoft 365, Microsoft InTune, Azure, Exchange Online, OneDrive, Teams, and various SaaS applications.
Working with our Director of IT, you will:
Be a practical individual who is comfortable strategising and dividing their time between project work, support, maintenance and able to work independently and within a small yet highly collaborative support team.
IT Management:
Support the IT Director in developing and implementing the Veramed IT strategy and roadmap.
Administer Microsoft 365 and stay updated with new developments and functionalities.
Manage IT vendors, including contract negotiations, license management, and account management.
Service Desk Support:
~ Provide general IT support, including Microsoft 365, laptop issues, and password resets.
Project Management:
Lead various IT projects based on business needs, such as system integrations, upgrades, migrations, and AI implementations.
Support computer system validation activities.
Manage user account lifecycle.
Information Security:
Conduct Information Security vendor assessments.
Business Development & Account Management:
Perform information security assessments of Veramed.
Training:
~ Develop and provide IT training programs to staff, enhancing overall IT literacy and security awareness.
Proven experience in IT management and strategic planning.
Strong hands-on technical skills and willingness to engage in day-to-day IT tasks.
In-depth knowledge of Microsoft 365 administration and new functionalities.
Experience with ISO27001 certification and information security management.
Strong project management skills, with the ability to lead diverse IT projects.
Bachelor's degree in Information Technology, Computer Science, or related field.
ITIL, ISO27001Implementer, Microsoft 365) are a plus.
Knowledge of the pharmaceutical industry
Minimum 5 years of experience in IT Support or similar roles.
If you're passionate about delivering robust, user-focused IT services and are ready to make a tangible impact within a forward-thinking organization, we’d love to hear from you. We foster a working culture where employees have integrity, honesty and respect for one another without regard to race, national origin, religion, gender identity or expression, sexual orientation or disability.