Application Support Analyst
Jobreference number: LB010
Permanent, full time, 35 hours per week. Flexible working covering 7 hours per day between 7am and 6pm Monday – Friday. Some out of hours / weekend work may be required on occasion.
Location: Kings Hill-based (Kent) with hybrid working (Average of 2 days per week in the Kings Hill office)
Salary: £46000 - £49,000 per annum
As an Application Support Analyst, you will:
-Manage / support production business systems and internal users
-Attend regular meetings with 3rd Party suppliers and Internal Service Reviews
-Action Service Request, Incident and Problem Management tasks, resolving issues by yourself or with other team members
-Strong SQL Knowledge and troubleshooting experience
-Experience of systems integration projects
-Experience of Application Management
-Banking / Financial systems experience is beneficial
-Database Administrator skills are beneficial
-Experience of liaising with 3rd party suppliers
-Experience of the full ITIL Service Delivery Life Cycle.
-Excellent communication skills
-High energy level and ability to drive all types of requests/incidents through to completion