Learning Services Administrator Location: Saltash, Hybrid Job Type: Full-time Salary: Competitive Join our team as a Learning Services Administrator, where you will manage a variety of learning administration services to deliver optimum learning outcomes to our clients. This role is perfect for someone who thrives in a fast-paced environment, possesses excellent customer service skills, and is eager to contribute to continuous improvement activities across the department. Day-to-day of the role: Manage and prioritise workload to schedule and administrate learning events for clients while maintaining high-quality interactions. Liaise with service users and suppliers to ensure learning events are organized successfully and logistics are handled efficiently. Process invoices and purchase orders swiftly and accurately, meeting SLAs continuously and maintaining precise data. Respond quickly to any concerns or issues with confidence, empathy, and a proactive approach to improve services and processes. Build strong relationships through exceptional client and supplier interactions, contributing to the positive perception of the company. Required Skills & Qualifications: Exceptional customer service skills and excellent business communication abilities. Positive engagement in a business-to-business environment with a team-oriented mindset. Proven administrative experience with effective planning and organizational skills. High attention to detail and a commitment to accuracy in all aspects of work. Proficiency in MS Office (Excel, Outlook, Word). Good standard of verbal and written English (minimum GCSE grade 'C' or equivalent). Benefits: Competitive salary and benefits package. Opportunities for professional growth and development. Supportive team environment focused on continuous improvement and delivering high-quality service. To apply for the Learning Services Administrator position, please submit your CV.