Overview
Are you a night owl? We are looking for a Night Porter to join our team as an Occasional Worker.
This role primarily involves helping guests with their luggage and travel arrangements, supporting the night operation to meet guest requests which includes additional room amenities and serving food and beverages. The role requires flexibility to adapt on shift and initiative to prepare the hotel for the day ahead.
Responsibilities
* Assist guests with luggage and travel arrangements.
* Support night operations to fulfil guest requests, including providing additional room amenities and serving food and beverages.
* Prepare the hotel for the day ahead and respond calmly under pressure to keep the hotel safe.
Qualifications / Skills
* Ability to work calmly under pressure and stay vigilant to maintain safety.
* Flexible to adapt on shift and take initiative.
Shift Patterns
We are open 7 days a week 365 days a year and need people to work a range of shifts and days, offering great flexibility if required. Shift patterns and contracted hours can be discussed at interview.
Career Development and Benefits
* Fully funded apprenticeships and internal development programmes.
* Monthly and annual team member service awards to recognise achievements.
* Exclusive discounts for you, your friends and family, including: Valor team member rates at UK hotels from £30 Bed and Breakfast; discounted stays for friends and family; 50% discount in restaurants and bars; free meals on duty; access to high-street discounts; Cycle To Work Scheme up to 40% off; generous refer-a-friend bonuses (starting at £250).
* Healthcare options including a Healthcare Cash Plan from £5 per month and access to an Employee Assistance Programme (free confidential advice 24/7) for you and your family.
Equality and Inclusion
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
About Us
Across the UK, we operate 37 hotels across brands including Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
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