The Role
As an Assessor at Posturite, youll play a key role in our Assessment Service team, providing expert workstation assessments our clients. Youll work closely with individualsmany of whom experience pain or discomfortto evaluate their workstation setup and recommend tailored solutions to improve their comfort and productivity.
This is a field-based role with a mix of in-person and virtual assessments. Some days will involve traveling between client sites for face-to-face assessments, while others will be home-based, conducting virtual assessments. Youll also be responsible for setting up and configuring equipment, ensuring clients receive the best possible support.
As a primary point of contact for our clients, youll have the opportunity to make a real difference in peoples working lives, helping them work more comfortably and efficiently.
Key Responsibilities
* Carry out effective DSE Workstation Assessments in person and virtually
* Write detailed reports recommending solutions
* Maintain a strong relationship with all accounts and build rapport with relevant contacts
* Identify opportunities for all divisions of Posturite through fact finding within appointments and subsequently liaising with Key & Account Managers
* Participate in exhibitions/ training
* Conduct chair set ups, desks, homeworker assessments, chair & desk repairs & assist with major installations as necessary
* Promote, where applicable, all new products and support methods of distribution to support revenue goals
* Attending client appointments on time
* Producing written reports to meet Posturite deadlines
* Achieve agreed KPIs
* Contribute actively to a successful and inspired Assessment Service team
* Respond positively and quickly to situations affecting achievement of deadlines
* Ensure that product knowledge is current and thorough
* Maintain an organized and time efficient work ethic
* Respond to workstation assessment requests and complete all subsequent documentation within SLA agreed timescales
What You'll Bring
* Organisation & planning ability
* Excellent customer service skills
* Ability to build and maintain relationships
* Accurate data entry & written skills
* IT & keyboard skills
* Flexibility & Proactivity
* 3 years in a customer related role
* Two A Levels with one a Grade C in a relevant science or PE
* GCSE Grade 4 or Equivalent in English and Maths
This role will be covering the west coast of Glasgow as well as the central belt and down to the boarders.
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