Soft Services Manager
Salary: £30,000 + Company Car + Performance-Related Reviews
Location: East (Mobile Role)
We are currently recruiting for a Soft Services Manager to join a growing Facilities Management business, overseeing multiple sites across the East on a mobile basis. This is a fantastic opportunity for an ambitious individual looking to develop their career with a company that offers genuine opportunities for progression.
About the Role
As the Soft Services Manager, you will be responsible for ensuring high standards of service delivery across a portfolio of sites, covering cleaning, waste, grounds maintenance and other soft services functions. You will build strong client relationships, manage on-site teams, and support operational excellence across the region.
This is a mobile role, and a company car will be provided.
Key Responsibilities
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Oversee day-to-day delivery of soft services across multiple client sites
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Conduct site audits, compliance checks and performance reviews
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Support, guide and mentor on-site teams
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Build and maintain strong client relationships
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Ensure service standards, KPIs and SLAs are consistently achieved
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Assist with planning, scheduling and resource management
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Provide hands-on support where needed to maintain operational excellence
Requirements
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Experience in soft services or facilities management
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Strong communication and leadership skills
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Full UK driving licence (essential)
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Ability to manage multiple sites and adapt to changing priorities
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Proactive, organised and committed to high standards
What’s on Offer?
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£30,000 starting salary
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Company car
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Performance-related pay reviews
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Excellent opportunities for career progression
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Supportive and forward-thinking FM organisation
If you’re an ambitious Soft Services Manager looking for your next step, we’d love to hear from you