Senior Service Designer
Location: UK flexible role (Hybrid home and office) (Occasional travel to London Head office)
Salary: £47,679 to £51,340 per annum, pro rata (plus ILW, if residing & working in London)
Hours: 35 per week, 9am to 5pm, Monday to Friday (flexible)
Contract: Permanent
The British Red Cross is here for humanity. There's no other movement like ours. We are part of the world's largest humanitarian network, stretching across the UK and 190 other countries, ready to respond when the worst happens.
Together, we help people prepare for, respond to, and recover from crisis - bringing hope and life-changing support. Our teams work side by side with communities, listening to their needs and putting them first. People are at the heart of our organisation.
What will a day in the life of a Senior Service Designerinvolve?
1. Work with service areas to define and re-design strategically important, complicated services and products, within a complex and rapidly changing external environment.
2. Work with others to identify opportunities for improvement and efficiency within existing services.
3. Understand, visualise and map the whole supporting system of a service and design targeted and useful service improvements - online and offline.
4. Rapidly build and test prototypes that help people in crisis.
5. Resear...