Job Description
Cunard are a leading luxury cruise line name, dedicated to delivering unforgettable holiday happiness to our guests. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive.
In our continuous journey of growth and innovation at Carnival UK, we are seeking a Senior Analyst, Revenue to bring fresh insights and expertise to our Cunard Revenue Management team within Cunard.
Role Overview
The Senior Revenue Analyst is responsible for supporting the maximisation of revenue delivery by being the subject matter expert relating to our data, reporting, and trend analysis. As well as communicating performance both at a strategic and tactical level, youll also support the development of data and reporting that will enable efficient optimisation of revenue - highlighting risks and opportunities and be a key link between business and data science.
This pivotal role will involve:
* Delivery of the best possible net ticket revenue for all cruises in portfolio
* Articulate the trading performance including key challenges and opportunities to the business.Building effective reporting visualisations to allow for effective analysis of performance
* Support the creation of a clear strategy/plan of how the revenue will be delivered, by providing insight and analysis of both current and historical trends
* Working closely with the Data Science team to ensure that key metrics are accurate and embedded within our tools to optimise and support decision making
* Support the development of a reporting roadmap and contribute to development of tools and reports to support the optimisation of revenue.In addition, build and develop new reporting to support the articulation of performance and revenue management of cruises
* Key contact between Revenue Management and other key stakeholders on system and revenue related data requests and processes.
This role is positioned at level CUK08 within our organisation and is available on a full-time permanent basis. We offer hybrid work including up to two days from home.
What You'll Bring:
Your unique background and skills are what will make you stand out. We're looking for:
* Experience working in an analytical role - with competencies to identify trends, interpret and manipulate data, and inform decision-making.
* Strong SQL skills, with a proven ability to write complex queries to extract and manipulate data for analysis/reporting.
* Advanced Excel skills, with the ability to analyse, manipulate, and present data using complex formulas, PivotTables, and Power Query.
* Expertise in Power Bi capability and experience.
* Proven ability to coach, mentor, and train team members, improving technical capability and confidence.
* Proven experience in process improvement and streamlining workflows to improve efficiency and quality.
* Proven commercial acumen.
About You: The Ideal Candidate
You are more than just your CV. You're someone who brings:
* Excellent communication skills (both verbal and written) and confident in presenting to stakeholders across the business
* Strong collaboration skills working in partnership with a variety of different business areas
* A self-starter curious and innovative in approach.
* Problem-solving mindset with ability to influence and drive improvements
Application Guidance
Diversity is our strength, and we encourage applications from those with varied experiences, whether you meet every listed requirement or not. If youre passionate about our guests and looking for an opportunity to grow, wed love to hear from you.
Why Join Us?
Working with us means more than just a role in guest experience. Its about being part of a team that values well-being and personal growth.
Read our employee experience guide to learn more about life as a Carnival UK colleague.
Heres what we offer:
* Employee Discounted Cruising plus Friends and Family offers
* Annual bonus
* Minimum 25 days leave, bank holiday allowance and holiday trading scheme
* Recognition scheme with prizes and awards
* Regular office events including live entertainment, lifestyle events and charity partner fundraisers
* Extensive learning and development opportunities
* Employee-led networks
* Employee Assistance and Wellbeing programmes
* Company paid Health Cash Plan and health assessment
* In-house Occupational Health help and access to digital GP
* Life Assurance
* Parental and adoption leave
* Employee Shares Plan
* Electric Car and Cycle to Work schemes
* Onsite restaurant offering range of healthy cooked and grab and go meals
* Discounted retail and leisure via discounts portal
* Contributory Defined Contribution Pension scheme
* A friendly welcome with help settling in
Due to the popularity of our roles and our commitment to finding the best talent, we might close applications earlier than advertised. Dont miss out on this opportunity to become part of a team dedicated to creating unforgettable holiday happiness. Apply today to start your journey with us.
Recruitment Journey
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About Us
Holidays are one of lifes greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise.
No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the worlds largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britains rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people.
Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion.
Its through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travels Employer of Choice.
About the Team
The Cunard Sales and Marketing team are instrumental in the success of Cunard and our aim to be the benchmark of luxury travel. Our marketing teams maximize opportunity and create focused, meaningful communications that help to grow existing audiences as well as appealing to new ones. We have experts across advertising, CRM, brand, PR, digital, loyalty and the creative studio who work together collaboratively to create unforgettable holiday happiness. Our sales teams develop and grow partnerships ensuring they have the finest knowledge of our products. Our teams also manage sales communications, systems, and events to provide the best tools and support, ensuring that our travel trade partners are at the centre of all that we do. In addition to supporting travel agents, the sales team provide support to a team of ship based sales managers and work with third parties to find new routes to market for our brand.