Washworks Ltd specializes in the sales, service, and repair of commercial laundry and dishwashing equipment, backed by over 40 years of industry experience. Committed to customer satisfaction, we provide high-quality service and equipment solutions in a hassle-free manner to clients ranging from local NHS and fire services to care homes, hotels, and veterinary centers. As proud Miele Professional Partners, we also collaborate with leading manufacturers to deliver exceptional products and services. Our passionate team works together to overcome challenges, ensure top-notch service, and cater to both individual and nationwide clients. Guided by integrity and a dedication to quality, Washworks ensures that customers and their equipment receive the best possible care.
Role Description
This is a full-time, on-site Service Engineer role based in Leicester. The Service Engineer will be responsible for installing, maintaining, and repairing commercial laundry and dishwashing equipment across a range of sectors. Daily tasks will include troubleshooting technical issues, performing preventative maintenance, and providing timely field service support to customers. Effective communication and documentation of service activities will also be key to ensuring customer satisfaction.
Qualifications
* Strong skills in Troubleshooting and problem-solving with the ability to diagnose technical issues effectively.
* Experience in Field Service operations, including performing on-site repairs and equipment servicing.
* Proficiency in Maintenance & Repair of commercial laundry and dishwashing equipment.
* Excellent Communication skills to interact with customers professionally and provide clear technical support.
* Ability to work independently in a fast-paced environment while adhering to safety protocols.
* Technical certifications or training in mechanical, electrical, or engineering fields is a plus.
* Previous experience with Miele or other commercial laundry and dishwashing equipment is advantageous.
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