Senior Solutions Engineer
VisionTrack | Permanent | Home-based (with travel)
VisionTrack is one of Europe’s leading providers of cloud-based video telematics, helping insurers and fleet operators improve road safety, reduce claims costs and unlock smarter fleet performance through live video, analytics and connected vehicle technology.
Our award-winning platform is trusted across the industry and continues to evolve rapidly as demand for video-enabled telematics grows. We’re now looking for a Senior Solutions Engineer to play a pivotal role in shaping, validating and delivering technically robust customer solutions across our portfolio.
The Role
This is a senior, hands-on technical role sitting at the heart of Sales, Product, Engineering and our customers. You’ll act as a trusted technical authority – designing solutions, validating feasibility, supporting complex deployments and ensuring everything we deliver is scalable, compliant and commercially sound.
You’ll operate as a senior individual contributor, bringing structure, rigour and clarity to solution design and technical delivery.
What You’ll Be Doing
Solution Design & Presales
* Partnering with Sales and Account Management to technically qualify customer requirements
* Designing end-to-end customer solutions, including device selection, configuration, platform setup and integrations
* Supporting RFPs, RFQs and tenders with robust technical input
* Producing clear solution designs, assumptions, risks and constraints
* Supporting PoCs within agreed scope and governance
Product & Engineering Interface
* Building deep knowledge of VisionTrack devices, firmware behaviour and platform capabilities
* Translating customer requirements into clear technical inputs for Product and Engineering
* Validating solutions against real-world vehicle, device and regulatory constraints
* Identifying and escalating technical risks early
Post-Sales Technical Support
* Supporting complex customer onboarding and early-phase deployments
* Acting as a technical escalation point for critical (P1) issues
* Creating and maintaining customer-facing technical documentation
Governance & Standards
* Working within defined architectural standards and solution guardrails
* Ensuring non-standard solutions and PoCs are reviewed and approved
* Maintaining clear documentation and technical decision records
What We’re Looking For
Essential experience
* Proven experience as a Solutions Engineer, Applications Engineer, Presales Engineer or similar
* Strong technical understanding of:
o Vehicle telematics systems
o Vehicle video / camera solutions
o Connected devices and cloud platforms
* Confident working with customers and senior internal stakeholders
Desirable
* Experience with vehicle electrical systems (CAN, power, signals)
* Exposure to IoT firmware and device configuration
* Experience supporting PoCs or pilot deployments
* Background in fleet, insurance or safety-led telematics environments
* Understanding of commercial off-the-shelf hardware and electrical assembly
Key Skills & Competencies
* Strong technical reasoning and solution design capability
* Clear, confident written and verbal communication
* Consultative, customer-focused mindset with commercial awareness
* Attention to detail, risk awareness and disciplined escalation
* Collaborative approach across Sales, Product and Engineering
Technologies You’ll Work With
* Vehicle camera systems and mobile video recorders
* Telematics and connected devices
* Cloud-based platforms and integrations
* Vehicle electrical and electronic systems
Why Join VisionTrack?
* Work on genuinely market-leading video telematics technology
* High-impact, senior technical role with real influence
* Home-based role with meaningful customer and stakeholder engagement
* Join a business recognised for innovation and growth