To be considered for this position Internal Quality Assurance Administrator you must be a current employee of JJ Food Service Ltd.
Group
Quality Assurance
Branch
Enfield
Team
Quality Assurance
Job Type
Full Time
Position
Quality Assurance Administrator
Report To
Quality Assurance Manager
Primary Responsibility:
The QA Administrator will be responsible for the maintenance and compliance of management systems with the following standards: ISO 9001, ISO 14001, ISO 45001, ISO 50001, STS, MSC, etc., The role involves ensuring adherence to company Food Safety, Health & Safety, Quality, Environmental, and Energy Management policies and procedures. Additionally, the QA Administrator will be responsible for first aid and fire marshal activities. The role requires travel to branches across the UK and supplier premises for audit purposes.
Daily and Long-Term Responsibilities
Product Quality and Compliance
1. Evaluate and inspect new products to ensure adherence to customer specifications and regulatory standards.
2. Analyze product and process non-conformances, providing recommendations for corrective actions, including necessary modifications.
Supplier and Data Management
3. Maintain detailed records of supplier information, including third-party certifications, product specifications, and safety data sheets, updating EPIC with pertinent data.
Customer and Internal Relations
4. Manage administrative duties related to customer complaints, accident reports, Halal certification, training needs/records, investigation minutes, and supplier information, ensuring records are accurate and updated.
5. Lead investigation and resolution of branch-related complaints.
Site Inspections and Audits
6. Conduct site inspections/audits, generating detailed reports for management review, and ensure compliance with company, HSE, and Quality standards.
Regulatory Compliance and Safety Measures
7. Keep accident traceability files updated and report RIDDOR accidents to HSE promptly.
8. Maintain confidentiality in line with GDPR regulations.
9. Implement and monitor compliance with the Food Safety Management System (FSMS) as per HACCP principles.
10. Coordinate and conduct regular Health & Safety training for warehouse staff.
Operational Control
11. Manage pest control activities to ensure timely interventions and comprehensive documentation.
12. Oversee sanitation and cleanliness schedules to ensure all areas meet regulatory and company standards.
13. Develop and implement energy management initiatives to enhance energy efficiency and comply with ISO 50001 requirements.
14. Conduct First Aid and Fire Marshal drills, ensuring all safety protocols are current and staff are appropriately trained.
Inventory Management
15. Oversee product movements, including transit warehouses and stock transfers between branches.
16. Ensure proper stock rotation in branches and report any concerns or suggestions regarding these processes.
17. Perform regular branch audits and specific stock sampling checks, ensuring compliance with Food Safety standards during stock handling and storage to minimize spoilage and losses.
Additional Responsibilities
18. Adhere to internal and external customer care, equal opportunity, and Health & Safety policies and procedures.
19. Comply with all company policies, procedures, and business requirements.
20. Undertake additional tasks and responsibilities reasonably expected of the role to meet departmental and company goals.
21. Travel to branches across the UK and supplier premises for audit purposes, as necessary.
22. Implement continuous improvement initiatives in Quality, Health, Safety, and Environmental (QHSE) practices.
23. Engage in ongoing professional development to stay current with Health, Safety, Quality, and Environmental standards.
Educational and Experience Requirements
24. An honours degree in Food Science, Life Science, Health & Safety, or a closely related field, and/or a minimum of 2+ years of experience in a comparable role.
Certifications
25. CQI/CIEH professional qualifications or equivalent are preferable.
Physical Requirements
26. Involves manual handling (lifting or moving products or equipment).
27. Requires occasional pushing or pulling of trolleys carrying loads.
28. Training provided for the safe use of appropriate equipment depending on the load involved.
Skills
29. Ability to query and analyze data.
30. Thoroughness and accuracy in all duties.
31. Proficiency in MS Office and Excel.
32. Proactive problem-solving capability, acting decisively.
33. Effective management of multiple projects simultaneously.
34. Authoritative decision-making after appropriate consideration.
35. Effective priority determination and resource allocation.
36. Clear and impactful communication skills, both verbal and written.
It is an express condition of employment that you are prepared, whenever necessary, to transfer to alternative groups or duties within our business. During holiday periods, etc. it may be necessary for you to take over some duties normally performed by colleagues. This flexibility is essential as the type and volume of work is always subject to change, and it allows us to operate efficiently and gain maximum potential.