Medical Receptionist / Nurse
Location: South West London
Contract: Permanent, Full-Time (Monday–Friday, 09:30–18:30)
Start Date: ASAP
Salary: £25,000 per annum
About the Clinic
We are recruiting on behalf of a well-established private women’s healthcare clinic located in South West London. The clinic is committed to delivering personalised, patient-centred care for women and families. With advanced facilities, modern technology and a multidisciplinary team of leading healthcare professionals, the clinic offers comprehensive services including maternity, gynaecology, pelvic health physiotherapy, menopause care and general practice - all under one roof.
They are now seeking a compassionate, organised, and professional Medical Receptionist/Nurse to join their friendly team.
Key Responsibilities
* Provide a warm, welcoming, and professional front-of-house service, greeting patients and managing incoming calls.
* Maintain smooth day-to-day clinic operations, including opening and closing procedures.
* Deliver exceptional patient service to help foster loyalty and ensure a 5-star experience.
* Manage reception duties: appointment booking, rescheduling, telephone queries, payment processing, and general administrative support.
* Ensure full compliance with clinic policies, protocols, and CQC standards.
* Conduct and record patient assessments accurately, ensuring thorough and precise documentation.
* Perform clinical tasks including blood tests, urine sampling, ECGs, height/weight measurements and body circumference measurements.
* Provide chaperoning for gynaecological examinations and procedures.
* Manage stock levels of medical supplies, consumables, and stationery.
* Handle phlebotomy and specimen processing in line with clinical protocols.
What We’re Looking For
* Strong communication and organisational skills.
* High standard of customer service with a patient-first mindset.
* Professional, reliable and confident in building rapport with patients.
* Previous experience as a medical receptionist.
* NMC-registered Nurse, eligible to practice in the UK.
* Ability to work independently in patient care.
* Excellent written and spoken English.
Benefits
* Auto-enrolment pension scheme
* Private health insurance
* Opportunities for career development
If you're interested, please apply today!