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Customer Relationship Associate
Location: Willowbeck, Sheffield
Salary: £28,000 per annum
Apply now, Sheffield
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Client:
Exemplar Health Care
Location:
Sheffield, United Kingdom
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
2c3fc7b23de1
Job Views:
10
Posted:
29.04.2025
Expiry Date:
13.06.2025
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Job Description:
About the role
As a Customer Relationship Associate with Exemplar Health Care, you’ll take responsibility for the promotion and communication of our service offering within our homes.
The role is varied, but your responsibilities will include:
* Follow up on targeted marketing activity, generate interest in our homes, qualify leads, and schedule follow-up appointments for team members
* Research and identify potential referrers with service users who could benefit from our services
* Initiate outbound calls to introduce Exemplar Health Care and generate interest
* Communicate features, advantages, and benefits of our services effectively
* Schedule appointments or demonstrations for interested referrers
* Maintain accurate records of interactions and prospects
* Coordinate with the team for smooth transition of qualified leads and contracts
* Ensure a continuous pipeline of referrals to meet occupancy budgets
* Promote Exemplar Health Care’s profile with commissioners in ICBs and local authorities
Download the full job description for detailed responsibilities.
About you
You should identify with our values of fun, integrity, responsiveness, success, and teamwork.
Additionally, you’ll have:
* Charisma – the ability to come across as trustworthy and genuinely interested
* Resilience – ability to handle difficult calls and remain upbeat
* Organisation – planning, prioritising, and multitasking effectively
* Positivity and enjoyment in engaging with others and working solo
What we offer
Great rewards and perks including:
* Supervision, peer support, learning opportunities, and career prospects
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