Our pub is focused on making sure we always serve up delicious food and drink, attentive customer service and a great guest experience.
As a Supervisor, you're the face of the pub for every guest that walks through our door so we're looking for team members who enjoy working with people and are passionate about delivering the highest standard of customer service.
What we provide:
· Competitive rate of pay
· Flexible shift patterns
· Card tips are included in wage slip.
· Free staff meal on shift.
· 20% Discount off at our Pub
· Opportunity for further learning and training paid for by the Company such as Personal License courses
· Opportunities for career progression and advancement within the Company
· We encourage the creativity of our Team Members to contribute to our weekly changing drink / cocktail specials
· Team parties
· Team trips to Food and Drink events
· 28 Days paid Holiday
Your role and key responsibilities:
* Oversee daily operations and ensure excellent customer service.
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Support and supervise front-of-house and bar staff.
* Ensure compliance with licensing, health & safety, and hygiene regulations.
* Handle customer complaints or concerns professionally and efficiently.
* Maintain stock levels and place orders as required.
* Assist with cash handling and end-of-day banking procedures.
*
Train and onboard new staff members.
* Help create a welcoming, positive environment for both staff and customers.
* Step in for management as needed.
* Opening and closing the Pub.
You'll be responsible for taking orders, serving excellent quality food and a great range of drinks.
You'll lead the team on shift to create a friendly, buzzing atmosphere our guests will enjoy.
You'll ensure the highest standards of cleanliness, safety, compliance with licensing law and money handling procedures.
If you have the ambition to succeed in the Hospitality Industry, you'll have the potential to take your career further with in house and external training whilst working in a fun environment with like-minded people. Being part of an expanding company means that if you have the ambition to develop your career you can, with opportunities to progress to an even more rewarding future.
Job Types: Full-time
Pay: £12.50-£13.00 depending on experience.
Benefits:
* Company pension
* Discounted or free food
* Employee discount
Schedule:
* Day shift
* Night shift
* Weekend availability
Supplemental Pay:
* Tips
Experience:
* Supervising/Management 1 Year required
* Hospitality: 1 year (preferred)
* Bartending: 1 year (preferred)
Work Location: In person