About the Role This is a highly visible, commercially focused role where you’ll be responsible for managing estimates, tracking sales performance, and supporting revenue growth initiatives. You’ll work closely with sales, operations, and leadership teams to ensure accurate data, strong pipeline visibility, and smooth workflow management across the business. Key Responsibilities Create and manage professional estimates and quotations, ensuring accuracy and consistency Track and report on KPIs, sales activity, and conversion rates Maintain and update CRM systems, dashboards, and pipeline data Monitor outstanding quotes and support follow-ups to drive conversions Deliver commercial insights and analysis to support decision making Support process improvements and system enhancements Maintain accurate records, documentation, and commercial reporting standards Collaborate with internal teams, franchisees, and stakeholders What We’re Looking For Experience: Background in sales support, commercial coordination, or operations Experience preparing quotes, estimates, or commercial documentation Strong experience managing data within CRM systems or Excel trackers Exposure to KPI reporting and performance analysis Skills: Advanced Excel and strong MS Office skills High attention to detail and data accuracy Strong analytical and organisational ability Excellent communication skills Ability to manage multiple priorities in a fast-paced environment Attributes: Proactive and solutions-focused Commercially aware and customer-centric Confident working cross-functionally Highly organised and self-motivated About Us Neighborly (yes, without a u) was established over 40 years ago in the United States as a small family business. Since then, Neighborly has grown into a world-leading company in home services. Landing in the UK in 2010 as Neighbourly with a focus on acquiring and developing premium franchise brands within the home service industry. In the 15 years that Neighbourly has been in the UK, it has shown its keen intent for growth, with over 330 locations across 6 brands, and over 4,000 frontline operatives. Gaining a strong reputation for investment and franchisee development, consistently growing year-on-year. Our Brands Pimlico Plumbers Drain Doctor Bright & Beautiful Countrywide Grounds Maintenance Dream Doors Greensleeves Lawn Care Brand: PIM UK Pimlico