Join to apply for the SECURITY HEAD DOORMAN - WEEKENDS role at Accolade - Security Company in London
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Accolade - Security Company in London provided pay range
This range is provided by Accolade - Security Company in London. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Accolade Security has an exciting new career opportunity for a security team leader to work alongside some of our global brand clients.
With growth opportunities and a speedy onboarding process, Accolade Security is a perfect fit for progressing your security career!
Main Duties:
* Team Supervision & Coordination
Oversee the security team before, during, and after events.
Assign posts and patrol areas to security personnel.
Conduct briefings to communicate event-specific risks, emergency procedures, and team roles.
* Crowd Control
Monitor crowd behavior to prevent disturbances, fights, or overcrowding.
Direct guests efficiently to avoid bottlenecks at entry, exits, and common areas.
Enforce venue policies (e.g., no re-entry, prohibited items, age restrictions).
* Access Control
Ensure only authorized individuals access restricted areas (e.g., backstage, VIP, tech booths).
Supervise bag checks, metal detector use, and ticket scanning areas.
Intervene if any unauthorized access or security breach occurs.
* Emergency Response
Act as the point of contact during emergencies (e.g., medical, fire, violence).
Coordinate evacuations or lockdowns if needed, following venue protocols.
Liaise with first responders, including police, fire, and medical services.
* Incident Reporting & Documentation
Record and report incidents such as thefts, injuries, or conflicts.
Complete post-event security logs and reports for management.
Collect witness statements if necessary.
* Communication
Maintain constant communication with other team leaders, control room, and event managers.
Use radios or other tools to relay important information swiftly.
* Customer Service
Maintain a calm, approachable demeanor while enforcing rules.
Assist guests with directions or concerns while maintaining vigilance.
* Compliance & Safety Checks
Ensure all security practices comply with legal regulations and venue policies.
Check emergency exits, fire extinguishers, and safety systems before events.
* Staff Mentorship & Development
Train new security personnel in protocols, customer service, and emergency response.
Provide real-time feedback and coaching during shifts.
Person Specification:
Must have SIA (Door Supervisor) License
Must have First Aid Certification
Must have 2 years of experience in security supervisory role
Excellent customer service skills
Excellent communication skills
Must have Right to work permit
Must have 5 year checkable work history
Benefits:
* Flexible working
* Holiday Pay entitlement
* Full induction and training programme including continuous development
* Competitive pay rates
* Company pension
Accolade Security is committed to equal opportunities and offers an Employee Assistance program to support good mental health and wellbeing
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Other
Industries
* Hospitality
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