1. Suffolk County Council – 108 Queen's Road, Felixstowe, IP11 7PG - Hybrid
2. £23,114 per annum (pro rata if part time)
3. 37 hours per week - Flexible working options available
4. Permanent
As a modern, flexible and effective organisation, we’re driven to make a positive difference to the environment, the communities we serve and the careers of our people. Join us as Administrative Assistant, working within Children and Young Peoples Services (CYP), in our North and East Ipswich and Coastal Business Support Team.
Your role and responsibilities
Our business support team provides administrative support to the Practitioners and Managers supporting children and families across our locality area.
You will:
5. have a varied workload enabling you to use a variety of communication, administrative and financial skills and experience
6. have the full support of your team members both within the local and wider team together with opportunities to continue to learn and develop your skills
7. be dealing with incoming and outgoing letters, emails and telephone calls with the families of the Children and Young People we support
8. process requests for goods and services making arrangements for payment with suppliers ensuring accurate records of transactions are maintained
9. at times, be required to minute meetings and deal with requests for information and data
10. be required to update case recording systems on a regular basis ensuring information is accurate and recorded in a timely fashion.
There may be on occasion a requirement to work from the other offices in our locality from time to time to cover staff absences or for induction and training purposes.
You will need
11. excellent IT skills, in particular for Microsoft packages (. Word, Excel, Outlook, Teams with the ability and willingness to learn new systems
12. strong interpersonal and communication skills and a good understanding of how to deliver a positive customer service experience
13. a willingness to work flexibly as part of a team
14. excellent attention to detail and accuracy as well as an understanding of confidentiality and data protection requirements in the workplace.
You can view a full list of requirements in the. If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.
The team
Our aim is to provide a high standard of administrative support to our Social Workers and Practitioners, to enable them to carry out their roles as effectively and efficiently as possible. Our team has a culture of being friendly, supportive and encouraging. Our expectations of standards are high, but you will always have staff around you to share skills and experience with and help you to continually develop.
Empowering Everyone
We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our .