Description The Company Lowe Corp, inclusive of Lowe Rental and PKL Group (UK) Ltd, is the world’s leading refrigeration, commercial catering equipment and Portable Kitchen supplier to major food exhibitions, sporting events and retailers across the globe; from the Singapore Formula 1 Grand Prix to Glastonbury, we provide high quality rental solutions to help our clients entertain and delight their customers. With over 40 years’ experience, our unique culture is built on people, from motivating and developing our highly talented team, to truly listening to and delivering against our clients’ needs. Beijing to Boston, Berlin to Belfast, we are an entrepreneurial organisation and take pride in our ability to provide innovative products and services to our impressive client-base. The Role The Contract Administrator is responsible for the accurate creation, administration and maintenance of customer rental contracts across Lowe and PKL. The role ensures that all contracts are processed correctly in the ERP system, remain compliant with company standards, and reflect the customer’s requirements throughout the contract lifecycle. This is a hands-on operational role supporting multiple service lines and projects. The Contract Administrator plays a key part in maintaining data integrity, supporting operational delivery, and ensuring contract amendments, extensions, off hires and asset movements are accurately recorded and communicated. Key Responsibilities: Contract administration & accuracy Create, maintain and update rental contracts in the ERP system, always ensuring accuracy and completeness. Review incoming contract details and highlight any errors, omissions or discrepancies (e.g., pricing, dates, assets, service requirements). Ensure contract terms align with what has been agreed with the customer and that all relevant documentation is captured. Manage contract extensions, amendments and change requests, ensuring updates are actioned promptly and correctly. Ensure all contract records follow agreed templates, naming conventions and internal standards. Contract compliance & Governance Ensure contracts are compliant with company policies, legal requirements and industry standards. Support the Contracts Manager in maintaining consistent processes and accurate contract data across the business. Escalate contract risks, recurring errors or compliance concerns to the Contracts Manager. Operational Support & Coordination Act as point of contact for contract queries and issues across designated service lines and internal stakeholders. Support Transport and Operations by maintaining planning boards for provisional and confirmed hires, off hires and completed hires. Monitor contracts due for collection in line with the client’s contractual notice period, contacting customers as required to confirm collection or extension requirements. Highlight delays or changes to collection/off hire dates to Projects, Operations, Service Lines and Transport teams. Amend contracts to reflect collection date changes, asset exchanges and asset movements. Asset control & amendments Amend contracts to reflect missing, dirty or damaged assets in line with the Missing/Dirty/Damaged process. Liaise with the Service Team to coordinate exchanges and ensure contracts are updated to reflect the correct assets on hire. Ensure any substitutions or changes to asset allocation are accurately captured in the ERP system. Reporting & administration Provide regular updates on contract review progress, amendments required and outstanding actions. Escalate delays, issues or risks to the Contracts Manager in a timely manner. Create accounts for supply of gas where required, coordinate orders with internal teams and customers, and support invoicing processes. Support ad-hoc duties to assist the wider Operations team as required. Qualifications Essential Skills & Experience: Proven experience in an administrative, contract support, operations support or commercial support role. Strong attention to detail with the ability to process high volumes of information accurately. Confident written and verbal communication skills, with the ability to liaise with internal stakeholders and customers. Strong organisational skills with ability to prioritise workload and meet deadlines in a fast-paced environment. Proficient in Microsoft Office (Excel, Word, Excel, Outlook). Experience using ERP systems; Dynamics / Business Central experience advantageous Desirable Experience in hire/rental, logistics, service operations or asset-based industries. Experience managing contract amendments, extensions, and asset changes. Understanding of contract governance, compliance or process control. Experience supporting operational scheduling/transport planning activities. Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience. Lowe is an equal opportunity employer and committed to a diverse workforce. We are incredibly selective in our hiring and shortlisting for this vacancy will be completed on the basis of merit. Candidates should tailor their CVs to reflect our essential criteria.