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Head of digital, housing association

Walsall (West Midlands)
Temporary
Page Executive
Head of digital
Posted: 30 March
Offer description

Job Description

Key Responsibilities:

1. Commercially focused, you will use technical expertise and a sound understanding of emerging technologies to support the business with how to get the most out of existing technology and identify where greater efficiency may be gained through the use of new technical solutions.
2. You will drive a culture of value-driven, continuous delivery and improvement that secures cost efficiency targets across the organisation, ensuring a strong return on all digital investment.
3. You will add value to strategic and operational planning by ensuring alignment of digital, IT and data deliverables, developing, managing, monitoring and implementing the group's digital strategy in line with organisational values, objectives and priorities.
4. You will safeguard delivery of the principles of our digital strategy, including automation / AI and machine learning being baked into solutions from the outset, and be able to guide the organisation toward understanding the ethical, legal and sustainability considerations of new technologies.
5. As a digital visionary leader, you will be responsible for the development and implementation of digital transformation, setting and championing the digital vision, drawing stakeholders together on this journey to ensure prioritisation of areas with the greatest opportunity for digitalisation efficiency and return on investment.
6. With the ability to create and embed a prioritisation approach, you will develop a roadmap for innovation and support the business in using the relevant processes, tools and metrics to realise business objectives and new growth opportunities.
7. Working across the business, you will identify and deliver innovative digital solutions for products, services and processes, transforming the customer and colleague experience and fostering a more 'joined up' and integrated approach to digital services.
8. You will be a senior strategic lead and provide external representation on all aspects of digital.
9. With your experience and expertise in delivering significant digital change, you will develop programmes that implement transformational change, enabling the organisation to deliver products and services which are highly efficient, high-quality and user-centred.
10. You will create and support an environment of digital innovation and best practice, ensuring the use of technologies for the benefit of stakeholders and members, championing a culture of experimentation and agility that focuses on continuous improvement and creating exceptional customer-centric product experiences.
11. You will create and manage the taxonomy and framework for developing innovation concepts, including ideation, construction and Minimum Viable Product (MVP), adoption and feedback. Engaging with enabling capabilities to build the innovation ecosystem, including teams, tooling, and processes. Ensuring that UX, UI and inclusive design are at the heart of digital solutions and design thinking.
12. You will manage the process and monitor the progress of the various ongoing initiatives as well as engage with stakeholders, demonstrating that you can establish and define an innovation community across the organisation to increase communication, engagement and collaboration.
13. Managing, evaluating and overseeing the overall implementation of top ideas from innovation structure and responding back to the community is a large part of the role. You will work with the team to develop idea generation approaches and viable commercialisation strategies for innovations.
14. You will bring a clear idea of how to embed Product Ownership within the business area to build capacity across the organisation and create a community whereby all product owners contribute to the ongoing development of their business applications.

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