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Internal communications manager (14 month ftc)

Chippenham (Wiltshire)
Good Energy
Internal communications manager
Posted: 9 February
Offer description

Description



No day will be the same - here are some of the highlights

We have an opportunity for an experienced, organised and people-focused Internal Communications Manager to join Good Energy on a maternity cover basis at a truly exciting time. With ambitious expansion planned for 2026 and beyond, you’ll play a key role in ensuring our people feel informed, connected and aligned as the business continues to grow and evolve.

Reporting to the Head of Brand & Communications, you’ll lead the planning and delivery of internal communications across the business — supporting company-wide updates, change communications, leadership messaging and employee engagement initiatives.

You’ll work closely with senior stakeholders across the organisation to help shape clear, timely and engaging internal communications that reflect our culture and values. From business updates and campaigns to key moments in the employee journey, you’ll ensure Good Energy’s people are equipped with the information they need and feel proud to be part of our mission.

Key Responsibilities:
* Internal communications strategy & planning: Own and deliver strategic communication plans and messaging frameworks that drive business priorities, organisational change, and employee engagement in line with Good Energy’s values.
* Employee engagement & culture: Create impactful communications and support internal initiatives that celebrate achievements and promote collaboration to build connection, trust, and belonging across the organisation.
* Leadership & stakeholder communications: Partner with senior leaders and stakeholders to provide expert guidance and shape clear, well-timed messaging for key business updates and organisational priorities.
* Content creation & delivery: Produce high-quality, accessible communications across multiple formats—from briefings to digital posts—tailored to engage and resonate with diverse internal audiences.
* Change communications: Support change programmes with thoughtful, structured communications that anticipate employee questions and build clarity, confidence, and engagement during periods of transformation.
* Channel management & optimisation: Manage internal communication channels to ensure consistent content delivery, using feedback and insights to continually improve how we communicate.
* Planning & coordination: Collaborate cross-functionally with HR to deliver high-quality, aligned communications across the employee lifecycle with strong attention to detail.



What you'll need to succeed

To succeed in this role, you will need to balance strategic stakeholder management with a hands-on approach to content delivery. We are looking for a proactive communicator who can manage competing priorities in a fast-paced setting while maintaining high attention to detail. Most importantly, you should be able to translate complex organisational changes into clear, people-focused narratives that resonate with a diverse workforce.

Essential:
* Proven experience in an internal communications role (or a closely related communications role with significant internal comms experience)
* Excellent writing and editing skills, with the ability to create clear, engaging communications for a range of audiences
* Strong stakeholder management skills, with confidence working closely with senior leaders
* Ability to manage multiple priorities and deliver high-quality work to deadlines in a fast-paced environment
* A proactive, organised and collaborative approach, with high attention to detail
* Strong understanding of how to communicate change in a thoughtful, people-first way.
* Passion for purpose-led communications and creating positive employee experiences
Hybrid working explained: When and where you’ll be in the office

Our office is based in Chippenham, Wiltshire. For this role, we're looking for candidates who can come in to our Chippenham office, once a week based on location.

We offer both formal and informal flexible working options. Full-time hours are 37.5 per week, Monday to Friday.

The office is fully accessible, allowing everyone to participate fully in their working lives regardless of any mobility challenges. We promote work-life balance and flexibility through hybrid working, which combines both remote and office work.



Benefits you can rely on

Great allowances for hybrid working:
🏡 £500 work from home allowance - an annual allowance paid monthly alongside your salary to support with working from home costs.
🚆 £500 travel allowance - an annual allowance paid monthly alongside your salary to support with travelling to work costs.

📖 £500 annual development allowance: to spend on your chosen development area, whether that’s in your current role, or future roles.

🌞 Holiday: 25 days annual leave, a day off for your birthday, additional days leave for long service, plus bank holidays. You’ll also have the option to buy additional leave, allowing for a better work-life balance.

💸 Ethical Pension with Aviva: Good Energy offers an ethical pension plan provided by Aviva, with employer-matched contributions up to 7.5% of your base salary.
Good Energy has been driving the UK’s renewable energy revolution since 1999, helping homes and businesses become greener and more self-sufficient through clean power and green technology.

We supply 100% renewable electricity from over 3,000 independent British generators and support more than 180,000 customers producing their own energy through the Feed-in Tariff scheme. Beyond supply, we design and install solar panels systems, batteries, heat pumps and EV chargers, with fair tariffs and export rates that reward people for the energy they share.

As a Which? Eco Provider, certified B Corp, and Friends of the Earth–recommended supplier, we’re proud to set the bar high for sustainability, fairness, and customer care. We’re rated ‘Excellent’ on Trustpilot and recognised as a World Class Employer by Best Companies, a reflection of both our customers’ trust and our inclusive, values-driven workplace.

Now part of the Esyasoft Group, we’re connected to a global network of expertise in energy management and smart technology. With an exciting period of growth ahead, we’re expanding across all areas of the business. At our core, we believe in fairness, inclusivity, and innovation, and we’re looking for people who share our mission to tackle the climate crisis and power a cleaner, greener future.

Our Commitment
We're a Committed Member of Inclusive Employers and value people’s differences - we recognise the strength that they give us. We work hard to be a supportive community where everyone has equal opportunities and we encourage applications from people irrespective of background, circumstances, age, disability, ethnicity, religion or belief, gender identity or sexual orientation.

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