Role Overview
We have an exciting new opportunity for a Field Trainer to work across the north of England & Scotland for our client- Currys!
Overall purpose of the role
The Field Trainer is responsible for developing, delivering, and maintaining the training and development of SES colleagues across Currys stores. This role ensures SES colleagues are fully equipped to execute the supplier sales programs, provide an outstanding customer experience, and achieve sales and compliance objectives. The Field Trainer acts as a bridge between suppliers, Currys, and SES colleagues, providing in-store coaching, facilitating training events, and supporting program implementation.
About Stellar Global
Stellar Global is a progressive, inclusive retail experience agency that believes in the power of people. By investing heavily in its staff, Stellar is able to deliver a best-in-class service for physical, virtual or hybrid retail experiences. By providing bespoke, immersive training programs and opportunities to flourish and progress, Stellar Global is committed to creating a culture of community and support while cultivating outstanding retail.
Key Accountabilities
* In-Store support & field coaching, such as conduct monthly store visits, provide real-time coaching on sales and monitor promotional execution techniques
* Performance monitoring & reporting, assist Account managers, provide insights into training effectiveness
* Engagement & communication, act as a point of contact for SES colleagues regarding training and drive engagement on the SES Viva Engage platform
* Achieves KPIs (training completion rates for SES colleagues target: 95%+) via improvement in sales performance metrics following training interventions
* Embrace the Stellar values: Stay Curious, Be Can Do, Own it and Work Smart
Key Skills & Competencies
* Excellent training and presentation skills, both in-person and virtually
* Strong coaching and mentoring abilities with a focus on sales performance
* Knowledge of retail sales processes, customer engagement, and promotional execution
* Ability to interpret sales data and translate it into actionable training insights
* Strong communication and stakeholder management skills
* Highly organized, with the ability to manage multiple store visits and training events
* Flexibility to travel frequently to stores across regions.
Qualifications & Experience
* Previous experience in retail sales, field training, or program management
* Experience in training adult learners in a sales environment
* Familiarity with sales tracking systems, performance dashboards, or reporting tools
* Knowledge of regulated services (credit, warranties) is preferred.
What do we offer
* £28,800 annual salary
* Perm contract - 32 hours, 4 days per week
* Working hrs: 9am-6pm
* Working days: Friday, Saturday, Sunday, Monday
* 10% bonus on salary subject to KPIs
* £5,600 gross car allowance for 4 days
* Role will cover multiple brands in Currys stores across the Midlands region
* Must be a driver with own car, insured for business use
* 25p/mile mileage
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