Job Title: Contracts Co-ordinator
Location: Calverton, Nottingham
About the Role: An exciting opportunity has arisen for a Contracts Co-ordinator to join our dynamic Customer Experience Team. This is an office-based position where you will play a crucial role in ensuring our customers have a positive experience with us.
Key Responsibilities:
1. Support the Head of Customer Experience and Sales Director in preparing service contract renewals.
2. Obtain costings and liaise with customers to ensure contracts are accurate and specific to their needs.
3. Handle customer queries regarding contract setup, annual schedules, and more.
4. Set up meetings and calls, and accurately enter contract data into our systems.
5. Collaborate with other departments to ensure seamless customer service.
Ideal Candidate:
1. Comfortable liaising with customers, ideally with a background in the services industry from an administration or account management perspective.
2. A team player within a growing SME, quick to learn, and able to work on their own initiative.
3. Excellent communication skills, both verbal and written.
4. Confident in all aspects of administration and motivated to succeed and hit targets.
5. Experience with various software platforms (training provided).
Why Join Us:
1. Fantastic opportunity for progression as we are rapidly growing across the UK.
2. Be part of a leading provider in our field.
Salary: £25,000 - £30,000
Working Hours:
1. Monday to Thursday: 8am - 5pm
2. Friday: 8am - 2:30pm
How to Apply: If you are enthusiastic about this role and meet the requirements, we would love to hear from you! Please submit your CV and a cover letter outlining your suitability for the position.
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