Red Recruitment is recruiting a Customer Service Advisor in Pershore to join our client, a market leader providing beautiful glassware and tableware to the retail and hospitality sectors and dedicated to providing excellent customer service. This is a full-time, permanent position and the salary is £25,000 per annum. Benefits and Package for a Customer Service Advisor: Salary: £25,000 per annum Hours: Monday - Thursday 9-5pm, Friday 8-4pm Contract Type: Permanent Location: Pershore Start date: ASAP Supportive office Career progression opportunities Private Medical Key Responsibilities of a Customer Service Advisor: To complete customer orders and other data entry responsibilities To deliver a first-class service to our customers Liaise with customers on all queries, pricing, deliveries and order tracking Work with key account, assisting in administration for customer portfolios. A can do, confident and professional attitude Work with other departments across the business to maintain effective communication and support each other Pro-active and with training grow product knowledge, to improve the level of customer service delivered Maintain an ongoing detailed knowledge of company products, systems and apply it effectively in understanding customer needs, diagnosing requirements and offering solutions Key Skills and Experience of a Customer Service Advisor: A can do, confident and professional attitude Must have good computer skills - All Microsoft Office programs, particularly excel Experience with Sage200 is desirable but not necessary as training will be given Excellent telephone and email communication skills Attention to detail especially when processing orders Must be able to meet deadlines Willing to learn If you are interested in this position and have the relevant skills and attributes required, please apply now! Red Recruitment