Internal technical sales

Internal Technical Sales Redditch- office based full time hours £30,000-£35,000 depending on your skills, experience and qualifications Are you passionate about engineering and love solving problems? Do you enjoy engaging with customers and helping them find the right technical solutions? If so, we’d love to hear from you. This is an excellent opportunity for a commercially minded professional with strong customer relationship and account management experience to play a key role in supporting sales growth, customer satisfaction, and operational excellence. Reporting to the Commercial Director, you will be responsible for managing customer accounts, supporting the quotation process, and ensuring excellent service delivery across key accounts. You will work closely with internal departments to support customer requirements, improve processes, and contribute to commercial performance targets. Internal Technical Sales Key Responsibilities Manage the day-to-day activities of allocated customer accounts Respond to customer enquiries via email and telephone in a professional and timely manner Prepare and submit quotations with support from internal technical teams  Maintain account profitability and support commercial objectives Assist with resolving account or payment-related issues where required Monitor KPIs and analyse sales and operational data to identify improvements Support continuous improvement and cost...