Overview
Liverpool University Hospitals are seeking to recruit an Assistant Domestic Manager for our Royal Liverpool Hospital site. The Domestic team at LUHFT are a team that make a difference, so we are looking for passionate and highly motivated people to join our busy team.
The post holder will be responsible for the coordination of staff wellbeing and absence for the domestic team. This role involves being the central point of contact for staff reporting sickness, managing sensitive information, recording absence data, and liaising with various departments, including payroll and occupational health, the creation & delivery of sickness reports. The post holder will also play a key role in supporting managers in the management of sickness absence and ensuring appropriate staffing levels are maintained by roster coordination.
Experience within a healthcare environment would be beneficial. In addition, due to the size and nature of the department, there may be occasional late finishes, and occasional weekend and bank holiday working. Flexibility is therefore essential. The post is 37.5 hours per week, working Monday - Friday.
Details
Pay scheme: Agenda for change
Band: Band 4
Salary: £27,485 to £30,162 a year per annum
Contract: Permanent
Working pattern: Full-time
Reference number: 287-CEF-228-25
Job locations: Royal Liverpool Hospital, Mount Vernon Street, Liverpool, L7 8YE
Responsibilities
* Be the first point of contact for all sickness absence reporting within the Domestic Services team.
* Accurately record staff sickness absence in line with NHS policies, procedures, and data protection requirements.
* Monitor absence levels, maintain up-to-date records, and identify any patterns or areas of concern.
* Liaise with Domestic Services Supervisors and Managers to ensure timely return-to-work meetings are arranged and documented.
* Support line managers in applying the Trusts sickness absence policy, including escalation when trigger points are reached.
* Arrange occupational health referrals and support staff with access to wellbeing resources where appropriate.
* Produce regular absence reports for the Domestic Services Manager and HR department and attend sickness and wellbeing meetings.
* Maintain confidentiality and handle all information sensitively and professionally.
* Communicate clearly and compassionately with staff who are off sick, providing advice on reporting procedures and return-to-work processes.
* Carry out general administrative tasks in relation to the Domestic Department, such as filing, updating rotas, and coordinating cover where needed.
* Carry out regular Supervisor 1-1 meetings to assist in effective two-way communication and to communicate the Trusts aims and objectives to Supervisors to then cascade to Domestic staff.
* Ensure Health and Safety compliance including conducting meetings and documentation of Risk Assessments and Standard Operating Procedures.
* To assist the Domestic services manager with the day-to-day management of the service.
* Any other duties as required.
Qualifications and Experience
Essential
* HND or equivalent in relevant area
* Supervisory or management qualification or equivalent
Experience
* Essential: Experience of domestic services management
* Essential: Experience of working as a cleaning operative within a non-healthcare environment
Desirable
* Experience of domestic services management within a healthcare environment
* Experience of working as a Domestic cleaning assistant within a healthcare environment
Skills
* Good written and verbal communication
* Excellent IT skills and the ability to use IT to generate management information
* Time Management
* People management
Knowledge
* Health & Safety
* C.O.S.H.H
* Financial management and budget control
* Technical knowledge of Domestic cleaning
Desirable: Employment law; Infection Control
Other information
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Certificate of Sponsorship: Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
Additional guidance on overseas criminal records checks can be found here.
Employer details
Liverpool University Hospitals NHS Foundation Trust
Address: Royal Liverpool Hospital, Mount Vernon Street, Liverpool, L7 8YE
Employer website: https://www.liverpoolft.nhs.uk/
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