Job Details
Position: Full Time Customer Care Assistant - Colchester Stadium, A12, Colchester
Client: McDonald's UK
Location: Colchester, United Kingdom
Job Category: Customer Service
EU work permit required: Yes
Job Reference: 07d6bebd7ccc
Job Views: 4
Posted: 28.04.2025
Expiry Date: 12.06.2025
Job Description
Overview
McDonald's UK has been around for over 50 years! We are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community, and Family. We live by our values every day and are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, you'll be the face of your restaurant. Your responsibilities include engaging with customers, ensuring smooth operations in customer areas, making children feel welcome, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. It's essential to establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
Working in a fast-paced, energetic environment, we seek someone with a genuine smile and the ability to connect with customers to make them feel valued.
Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills, including attentive listening, face-to-face verbal communication, and eye contact, are required. Maintaining high energy levels while working efficiently and productively is essential. Benefits include holiday pay, service awards, meal allowance, employee discounts from top high street and online brands, and more.
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