Let your passion for discovery become a career. Explore, discover, share and inspire at St Pancras London
As a Loss Prevention Officer at St. Pancras London, you will play a pivotal role in ensuring the safety and security of associates, guests and visitors to this iconic hotel. You will do this through a warm, attentive and professional approach to hospitality and security. You will need to be a great team player, fitting into a dynamic team that closely works alongside other departments who all have the same goal at delivering an exceptional experience for our guests. If working in a fast-paced hotel, that blends in Victorian charm with the 21st century, sounds like a place that you will find motivational and inspiring, then please apply!
You’ll be expected to deliver on the following:
1. Patrol all areas of the property
2. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
3. Lock property entrances when required
4. Conduct daily physical hazard inspections
5. Respond to accidents, contact EMS or administer first aid/CPR as required
6. Assist guests/employees during emergency situations
7. Notify appropriate individuals in the event of accidents, attacks, or other incidents
8. Defuse guest/employee disturbances
9. Call for outside assistance if necessary
10. Complete incident reports to document all Security/Loss Prevention related incidents
11. Handle all interruptions and complaints
12. Resolve safety hazard situations
13. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation
14. Report to scenes of vehicle accidents/thefts
15. Call for assistance using proper code responses
16. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals
17. Conduct investigations and gather evidence
18. Conduct interviews with relevant parties as part of wider security investigations
19. Awards and recognition celebrations and many more….
Perks you deserve:
20. Free Access to the Gym and spa.
21. Free meals at work
22. Free uniform & dry-cleaning service.
23. Free enrolment of BenefitHub Access to unlimited deals of retailers and more.
24. Discount of 50% in any of the St Pancras outlets.
25. Marriott Discount Card enabling to benefits from hotel room, gift shops and F&B across 130 countries.
26. Travel Loan.
27. 20 days holiday increasing with service.
28. Annual Performance Review pay.
29. Cycle to work scheme.
30. Pension & Life Assurance.
31. Employee Assistant Program.
32. Comprehensive Training and Development program.
Do you want to be part of a team of talented people, passionate about creating extraordinary experiences in London’s most iconic hotel? Then we look forward to receiving your application
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.