LOCATION: Mobile - Northampton / Luton SHIFT PATTERN: Monday to Friday, 40 hours per week SALARY: Competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! ROLE OVERVIEW AND PURPOSE You will work to ensure the full delivery of the customer contract within contractual guidelines and to effectively manage the management and engineering team, through target driven performance requirements, structured review meetings and to work closely with customer to provide overall efficiencies and profitability with no aged debt and a strong management and understanding of WIP and compliance. You will foster strong customer relationships, with a focus on the customers compliance and key deliverables as guided by your direct line manager who will provide support as and when required. KEY RESPONSIBILITIES Effective, ongoing and structured management of the contract management team Ongoing Health and Safety reviews across contract portfolio Review permits and ensure contractors comply with high-risk works. Regular reviews with site leads and engineering staff to ensure full compliance at all times Monthly Contract Report – performance of contract portfolio Maintaining PPM compliance and updating of ABM and Customer Logbooks Oversee the implementation of the PPM schedule and updating Logbooks and KSC information as required. Analytical reporting of contract performance The production of an annual business plan for the following year which should be delivered by January 1st each preceding year and should encompass but not be limited to, KPI setting, a new technology/equipment and recommendations, efficiency proposals, upcoming legislative changes, customer service initiatives and an energy and environmental plan. Regular performance and target reviews of engineering team Appraisals of engineering team Holding and execution of disciplinary hearings Financial acumen – Full P&L responsibility for your contracts Development of new business opportunities Support to your line manager REQUIRED SKILLS AND EXPERIENCE Electrical or mechanical qualification at NVQ / C&G level. Proven successful working relationships with high end service providers Strong Understanding of Technical Compliance Excellent knowledge of Excel and IT programmes P&L accountability for all contracts Commercial awareness Strong communicator IT Skills – Intermediate / Advanced level Benefits We’re proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM’s benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.