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Contract type: Permanent
Salary: £39,618 per annum, potential to rise to £46,610 over 3 years
Closing Date: 7th September 2025
NHS Supply Chain are recruiting for an
Account Manager – Devon and Cornwall
Function: Customer
Location: Field based
Contract type: Permanent
Salary: £39,618 per annum, potential to rise to £46,610 over 3 years
Closing Date: 7th September 2025
NHS Supply Chain are recruiting for an ICS Account Manager in our Hospital Care Team to cover the Devon and Cornwall Region.
Every day you will be …
* Developing and implementing ICS level plans to deliver value beyond savings across an ICS utilising a consultative approach
* Developing strong senior relationships and being able to co-ordinate and structure internal resources to support customer activities
* Influencing a complex business internally to support the goals of the customer which the Regional ICS lead will co-ordinate
* Accountability and autonomy to work in partnership with customers to deliver value, whilst identifying and seeking support where required
* Working collaboratively with colleagues responsible for other activities (such as clinical support and systems training etc), and co-ordinating those activities into a single customer plan
* Identifying, managing and accelerating delivery of growth and savings opportunities for assigned territory.
* Owning first line customer relationship
* Working collaboratively with customers and colleagues to achieve joint goals
* Driving value for customers
* Accountability for revenue and savings KPIs within assigned region
What can we offer you?
We Want To Reward You For Your Passion, Enthusiasm, And Hard Work So We Offer Much More Than a Competitive Salary
* A car allowance, subject to mileage targets.
* Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely.
* Investing in your professional development tailored to your skills, experience, and roll requirements.
* Fantastic opportunities to build an exciting career at NHS Supply Chain
* We recognise our employees' hard work and contributions with annual bonus schemes, long service, and VIP colleagues awards.
* 27 days holiday plus bank holidays, with the option to purchase an additional five days.
* We are dedicated to your development, through in-house training, support, and access to external qualifications to maximise your potential.
* A focus on your well-being offering one day of paid well-being leave and free access to the 24/7 Employee Assistance Programme
* Generous pension scheme (with us contributing 12% when you contribute 6%)
* Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you.
* Two days of paid volunteering leave allowing you to give back to your community.
* Access to many discounts from the Blue Light Card to NHS Discounts.
NHS Supply Chain, who are we?
Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales.
We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations. Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care.
What skills will help you thrive in this role?
* Influencing senior stakeholders both internal and external
* Effectively engaging at a broader and deeper level across our customer base, whilst influencing a complex business internally
* Being able to hold strong internal networks and relationships to influence decisions successfully in the interests of our customers
* Advanced level of consultative selling
* Building effective relationships and engaging with a wide network
* Leveraging a wide network to provide insight and influence outcomes
* Utilising a customer focussed approach
* Clear and effective communications skills
* Managing complexityEnsuring accountability
Want to develop your career with the NHS Supply Chain? Then apply below or reach out for an informal discussion about the role in confidence by emailing us at Careers@supplychain.nhs.uk
Our Inclusive Commitment
At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued, but celebrated, giving everyone the opportunity to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career but your experience doesn’t match perfectly with the job advert, we encourage you to still apply.
Struggling to complete our application form, and require additional support? Reach out to our Talent Acquisition team at careers@supplychain.nhs.uk who will be happy to help you with alternative ways to apply.
You’ll work with senior stakeholders so you’ll have the ability to articulate and convey ideas confidently, influence and impact decisions, manage and meet their expectations whilst ensuring you’re managing your priorities. You’ll bring new ideas to how we communicate, so creative and digital experience and flair, would really set you apart from your competition. To be truly successful you’ll be passionate about what you do and how you do it
We reserve the right to close any vacancy from further submissions when we have received sufficient applications from which to make a shortlist. Please apply without delay if you wish to be considered for this role.
SCCL is a company Registered in England and Wales, with company number 10881715, to act as the management function of the NHS Supply Chain.
We reserve the right to close any vacancy from further submissions when we have received sufficient applications from which to make a shortlist. Please apply without delay if you wish to be considered for this role.
SCCL is a company Registered in England and Wales, with company number 10881715, to act as the management function of the NHS Supply Chain.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Hospitals and Health Care
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