Leisure Supervisor Permanent Grade B - £28,598 - £34,434 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week Location: Handsworth Leisure Centre and Small Heath Leisure Centre We are looking for motivated and experienced Senior Leisure Assistants to join our Sport & Wellbeing Service team in Birmingham. This is a fantastic opportunity for someone looking to gain experience in supervising staff, supporting the safe and efficient running of leisure facilities, and delivering a high-quality customer experience. As a Senior Leisure Assistant, you will: Act as a mentor, coach, and role model, supporting the training and development of staff. Take on the role of Duty Manager on a regular basis. Maintain a high profile with customers and operational staff, ensuring a welcoming and professional environment. Be the first point of contact for customers in a busy, front-line service. Demonstrate a passion for improving the health and wellbeing of local communities. Stay up to date with centre programmes, policies, and procedures. Take a proactive approach to maintaining the highest standards of hygiene and cleanliness throughout the facilities. Key Responsibilities Supervise and support staff, including training, development, and performance reviews. Ensure the safety and security of the facilities and all users. Promote excellent customer service and uphold cleanliness and presentation standards. Support marketing and promotional activities. Maintain compliance with health and safety legislation and council policies. Deputise for the Assistant Leisure Operations Manager as required. What We’re Looking For Experience as a Senior Leisure Assistant or at least 1 year as a Leisure Assistant in wet/dry facilities Staff supervision and welfare experience Financial procedures and HR policy knowledge Health and safety legislation understanding Strong communication and interpersonal skills Ability to lead, motivate and manage a team Organised, analytical, and able to work under pressure Customer-focused Essential Qualifications: First Aid at Work RLSS National Pool Lifeguard Qualification ISRM Pool Plant Operators Qualification or equivalent experience For any informal enquires please contact: Resourcing@birmingham.gov.uk Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. We are dedicated to supporting internal mobility and the development of our people. As such, applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered. We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Job Description and Person Specification We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.