Role: Operations Manager (Project Delivery Team)
Reports To: Managing Director
Current Team Size: 16 Direct/Indirect
Location/Hours: On-site (LE19 4SG), Mon-Fri, 07:00 - 16:00
Salary: £48,000 - £55,000 DOE
Description of Role:
We are a busy, fast-moving company providing planting for commercial clients, primarily into offices, hotels, and restaurants. We cover the UK and Ireland, and have sites in both Leicester and London, with Project Delivery staff based at both sites.
You'll carry overall responsibility for the whole Project Delivery team and its performance across all locations, and some travel to sites will be required. This team is responsible for the warehouse and stock management, production, and installation of new jobs along with associated planning and administration necessary to achieve the above.
Reports:
* Operations Support Team
* Warehouse and Production Team
* Installations Team
Responsibilities:
* Lead and represent the team, taking ownership of its performance and direction.
* Team development, recruitment, training, 1:1s, and performance management.
* Drive a culture of high-performance, professionalism, and safe working.
* Own your KPIs and deliverables, ensuring consistent tracking, reporting, and accountability.
* Take full responsibility for the department budget and P&L, including cost control and GBS programme representation.
* Improve, establish, and document processes, ensuring the team has the tools and systems to perform effectively.
* Embrace and foster Plant Plans culture and values, and drill these into your team.
Attributes & Experience - What We're Looking For:
* An enthusiastic, energetic 'people person' who's a great leader.
* A solution-finder - logical, quick-thinking, finds a way.
* A practical person, who knows one end of a screwdriver from the other.
* Ability to juggle multiple tasks and priorities without getting fazed.
* Cost-Conscious and a good working knowledge of managing a budget and P&L.
* Experience in team management, inc. hiring, 1:1s, performance management.
* Prior experience managing assembly and installations/on-site works.
Licenses:
* UK Driving License
* UK Right to Work
Benefits & Perks:
* Quarterly Performance Bonus Scheme
* Full Health Insurance from Day 1
* 31 Days Holiday including Bank Holidays
* Additional Long Service Holidays
* 2 Days Paid Sick Leave P/A
* Salary Sacrifice EV Scheme
About Us:
Headquartered in Enderby Leicester with an Ops Hub in Enfield, London, Plant Plan are a rapidly growing, ambitious company that specialise in commercial planting schemes for offices, hotels and restaurants. We’re a service provider, helping our clients create beautiful spaces where their team and customers will want to spend time and work together.
We are a family-owned company that believes that success is reached through caring first for the Plant Plan team and our Customers. We are growing rapidly and have a clear roadmap for continued success, meaning there are always opportunities for development, promotion, and learning new skills.
Our Values:
* Exceed Expectations
* Make Things Happen
* Do the Right Thing
* Always Look for Ways To Improve
* Care For Your Colleagues, Customers and the Community