Senior Administrator with Medical Secretary Responsibilities
Full-Time (part-time considered) - 9-5pm Peace Children's Centre - Watford
SENIOR ADMINISTRATOR with Medical Secretary Responsibilities
We are looking for an experienced Medical Secretary to support our growing team of Community Paediatricians and clinicians (across 3 centres) within the friendly Clinical Support Service (CSS) team for Children and Young People's Specialist Services.
We are looking for an energetic, enthusiastic, high attention to detail individual with a mature, responsible and flexible outlook. Previous experience in an NHS environment desirable. You will have a caring and courteous manner and enjoy working with and meeting people. You will also be able to work unsupervised and display initiative, whilst being aware of team membership.
The successful candidate criteria:
* Advanced typing and formatting skills
* Excellent time management to manage a busy workload
* High attention to detail/accuracy
* Strong and clear communicator
* Demonstrate initiative and problem solving skills
* Pioneering - welcome and embed digital innovations into the service to improve admin processes and streamline efficiencies
* Inclusive - 'one team' approach
* Caring - supporting our patients and colleagues with care and kindness at all times
We are investing in our teams and the development of digital technologies to ensure we can deliver the highest quality care in the future. Previous applicants need not apply.
*Proposed interview date: 22nd June 2026*
Main duties of the job
Your main responsibilities will be to provide comprehensive medical administrative support, working closely with the Community Paediatricians and the wider clinical teams for Children's Specialist Services.
In return, we can offer you:
* 5% on top of basic salary high cost allowance supplement subject to a minimum payment of £1,192 per annum (pro rata where applicable).
* 27 days holiday rising to 33 days (depending on NHS Trust service) plus bank holidays (pro rata where applicable)
* One of the UK's best pension schemes
* Special Leave for family and personal reasons
* NHS Car Lease Scheme
* Eye Care Vouchers
* Employee Assistance Programme
* NHS Discounts
* Caring and supportive teamwork
* Support to develop your career within the NHS
About us
A big thank you for considering joining us at Hertfordshire Community NHS Trust. You'll find it a great place to work with many benefits offered to you as a member of our staff. We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities. Our staff are proud to be Inclusive, Pioneering and Caring in their work to help achieve the Trust vision. We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages.
We don't want you to miss out so we'd like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible.
Job responsibilities
The successful candidate will have an excellent standard of English and Maths. Experience of SystmOne/AMSPAR desirable.
Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID-19.
Other
* Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010)
Qualifications and Training
* NVQ level 4 in Business Studies or Administration or equivalent knowledge or experience.
* RSAIII (or equivalent)
* Educated to G.C.S.E. or equivalent in English and Maths
Experience and Knowledge
* Experienced Administrator at Senior Level
* Experience of line management responsibility
* Experience of preparation of reports and taking of and producing minutes, together with setting agendas and distribution of associated papers
* Experience of arranging large meetingsExperience of managing diaries
* Microsoft Office software packages, to include Word, Excel and PowerPoint
* Experience of composing correspondence for approval
* Ability to organise and evaluate data, assessing its importance by creating and maintaining databases and spreadsheets
* Ability to construct clear, grammatically correct letters and reports presenting work accurately and neatly
* Takes initiative and uses own judgement in anticipating and dealing with queries and problems
Skills and Abilities
* Plan and prioritise own workload in a busy environment
* Well‑developed office management skills including the reviewing and/or setting up of systems
* Good verbal communication skills including the ability to persuade, motivate and influence others
* Good written communication skills with a high standard of accuracy
* Communicate sensitive and confidential issues in an appropriate manner
* Ability to adapt to change and develop own systems to meet changing priorities
* Able to work on a variety of tasks with deadlines at any one time with minimum supervision
* Respond effectively and appropriately to external calls and queries from members of the public and external stakeholders
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£28,392 to £31,157 a year per annum pro rata
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