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Vacancy Details
* Vacancy Name: Salesforce Administrator
* Vacancy No: VN463
* Employment Type: Full-Time
* Business Name: PayPoint Network Ltd
* Location: Welwyn Garden City
Job Details
What will you be doing?
As a Salesforce Administrator, you will be part of an Agile team delivering customer-facing products, evangelising Salesforce within the company, and collaborating with stakeholders to ensure timely delivery using Agile principles. Your responsibilities include managing support activities for all CRM-related applications, reducing incidents, and supporting business users serving Retailer and Merchants communities.
What would we like from you?
* Salesforce Administrator Certification with practical experience
* Handling escalation of issues from SFDC users and providing feedback
* Managing user profiles, roles, permission sets, and licenses
* Creating and customizing objects, fields, page layouts, and security rules
* Monitoring data quality, integrity, and user adoption
* Implementing best practices for system maintenance, security, and data management
* Supporting CRM systems including Salesforce, Magic, and back-office systems
* Ensuring proper controls for changes transitioned into production
* Collaborating with support teams on business changes and roadmaps
* Promoting knowledge sharing within CRM services
* Desirable: Experience with Apex, triggers, batches, integrations
Additional Qualifications
* 1-2 years of experience in Salesforce implementation and configuration, preferably with Lightning & enterprise licenses
* Certifications such as CPQ Advanced and Admin Advanced are desirable
* Knowledge of declarative tools like Process Builder and Lightning Flows
* Experience with Sales and Service clouds
* Support team experience, SQL Server, Azure Cloud knowledge
* Strong communication skills and a team-oriented attitude
What We Offer
This role offers a mix of remote and onsite work at our Welwyn Garden City office, with monthly team meetings. Benefits include:
* 25 days holiday plus bank holidays
* Free onsite gym and gym discounts
* Access to online deals and discounts
* Career progression opportunities
* Contributory pension scheme
* Private medical insurance
* Life assurance and optional additional benefits
We are committed to fostering an inclusive culture where everyone can thrive and belong.
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