Responsibilities
* Service and repair construction equipment or miscellaneous equipment.
* Identify mechanical problems, using technical knowledge and computerized diagnostic equipment, offering guidance and advice to the customer.
* Carrying out duties in a commercially focused way, seeking additional service revenue opportunities and promoting our aftermarket solutions.
* Work in line with quotations and time guides, highlighting to management where additional work may be required.
* Ensure software updates are installed as new versions are released.
* Complete tablet inputs, electronic reports and timesheets in 'real time' providing comprehensive details of the work undertaken.
* Order parts for your work as necessary and to return parts in a clean condition and at the time of job completion.
* Able to work overtime as and when required and to honour reasonable call out requests.
* Attend any relevant product or systems training courses.
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