Job Location: Midlands
Who we are?
Healthcare 21 is a sales, marketing, and technical services company. Our purpose is to improve people's lives by being a leading and value adding player in Life Science. We are high growth company that aims to be the partner of choice for our global healthcare suppliers; deliver on our promises to our customers across hospitals and the wider community; and promote ownership within our employees to be the best at everything they do.
We are a values-based company who recognise and reward employees that embrace our values of passion, innovation, transparency, and simplicity. We are respectful of others and do not accept discrimination in any form. We believe it is our differences that are essential in forming our effective and creative teams and it has made us the sustainable business that we are today.
The long-term success of our sustainable business is based on our teamwork, integrity, and the ability of our people to take ownership of their role. It is our responsibility to provide you with an exciting, innovative environment that is respectful, fulfilling and rewarding.
Want to know more about what to expect from a working life in Healthcare 21, then click here.
Job snapshot
The Territory Manager purpose in this role is to effectively increase sales volume and revenue through medical device product sales year on year, whilst maintaining strong customer relations and increasing market share.
The primary focus for this territory is to grow our GI Intervention market share. The territory sales are growing rapidly so we need the right candidate to continue this trend. The key therapeutic areas include Interventional Endoscopy and Radiology. The portfolio comprises of GI Metals Stents, Endoscopic Haemostasis, Endo RFA and ERCP Endoscopic accessories.
It is critical in this role that the TM acts with integrity and ethics. Taking every opportunity to promote the organisation and its values and increase its standing within the market.
Key Responsibilities & Competencies:
Not limited to but will include:
* Achievement of Company sales, profit margins and product targets for their area
* To have a comprehensive knowledge of the businesses of which they work within along with regards to product range, technical specifications, prices, features, benefits, clinical applications and sales strategies
* Presentation of products and services to Clinicians, theatre / department managers and nursing staff
* Education of customers (and team members) in the practical features, benefits, handling of product, new technologies and the techniques employed in using the equipment
* Making territory plans to achieve the targets in both sales and promotional activities
* Maintaining and reporting, daily sales activity reports, account records, expenses and other administration as required by the company and your manager
* Maintaining a Business Plan to maximise their territory’s sales opportunities.
* Reviewing the territory’s performance with your manager on a regular basis and write any required monthly reports
* Scan for and report on competitors activity on their territory
* Promoting and where required supporting study days, exhibitions and workshops on territory and throughout UK as required
* Maintain and continue to develop the necessary skills and product knowledge by on-going self development in the job function, to augment the training that the company provides and ensure that all company sponsored training is implemented
* To communicate regularly with the National Sales Manager including planning for conference call and sales meetings
* To assist with all marketing, research and product launches when necessary
* To understand the financial operations, purchasing and funding practices of each client group, i.e. the NHS
* Ability to influence, develop and negotiate with all financial representatives e.g. directors, procurement and business unit managers and other stakeholders in order to close a sale effectively and within profit margins/ targets
* Effective use of up to date product literature and presentations to all relevant and influential stakeholders
* NHS and private hospital personnel and communicate agreed sales strategies in line with agreed objectives
* The ability to effectively utilise and demonstrate all relevant computer applications, communication tools and internal software systems
* Overseas travel for international congresses, product training and supplier meetings is essential, often taking place at weekends
Key Requirements
* Full Driver’s license
* Must be a skilled negotiator and influencer with excellent interpersonal, networking and influencing skills
* Must have professional skills- Sales and Territory Analysis, Budget Management, Presentation skills
* Proven experience in managing pressure, deadlines and setbacks efficiently while maintaining commitment despite opposition
* Ability to produce results, prioritising objectives and scheduling work to make best use of time and resources
* Ability to solicit orders from present and prospective customers for the assigned products
* Can cope effectively with pressure and setbacks and maintain commitment in spite of opposition
* Ability to work effectively and co-operatively with others
* Ability to meet frequently with customers and other decision makers by regularly travelling through assigned territory
* Ability to work effectively and cooperatively with others
* Good working knowledge of Microsoft Office
* Excellent organisational skills
* Strong personal drive & self motivated
* Can create a positive impact and convey confidence and credibility to others
What are some of the benefits of working at Healthcare 21?
* Lunch allowance.
* Company vehicle.
* HC21 training academy.
* Savings & Cycle Schemes.
* Remote/Flexible Working.
* Salary and bonus structures.
* Sustainable business strategy.
* Employee Assistance Programme.
* Pension, life assurance & income protection.
* Long service awards & employee of the month.
* Employee events & initiatives all throughout the year.
* Enhanced sick pay scheme that increases with service.
* Enhanced annual and life leave that increases with service.
We are proud to be an equal opportunity employer. At Healthcare 21 we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.
We also know the confidence gap can often get in the way of meeting spectacular candidates, so please don't hesitate to apply — we'd love to hear from you!
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