Join a Growing Team Delivering Cutting-Edge Security Solutions
Are you an experienced security systems engineer who thrives on solving technical challenges, supporting customers, and working with advanced electronic security technologies? This role offers autonomy, variety, and the opportunity to help shape and mentor a growing engineering team.
As a Senior Security Engineer, you'll play a vital role in ensuring the reliability, performance, and safety of electronic security systems for a diverse portfolio of clients across London and the Southeast.
? What You'll Be Doing
* Carry out regular maintenance, testing and troubleshooting on a wide range of electronic security systems.
* Deliver reactive service visits in line with customer service level agreements.
* Complete planned preventive maintenance to keep systems running smoothly.
* Provide expert technical advice and customer support, ensuring client issues are resolved efficiently.
* Ensure all work meets health & safety regulations, industry standards, and internal policies.
* Keep accurate records, including service reports, maintenance logs, and fault findings.
* Work closely with service administration and engineering colleagues to deliver exceptional service .
* Participate in the team's 24-hour callout rota .
* Support the development of the service department by mentoring junior engineers as the business continues to grow.
Skills You'll Bring
* Strong diagnostic and problem-solving abilities.
* Excellent understanding of industry standards (e.g., BS EN 50131, PD6662, NCP 104, NCP 109).
* Clear, confident communication and outstanding customer service skills.
* Ability to work independently as well as collaboratively within a team.
* Strong organisational and time-management skills.
* Positive, professional attitude when working with clients.
* Ability to produce detailed, accurate reports promptly.
? Knowledge & Experience
To thrive in this role, you should have proven hands-on experience with:
Security Systems
* CCTV
* Intruder alarms
* Access control
Enterprise Systems (Preferred)
* LenelS2
* Gallagher
* C-Cure
* Other large-scale integrated platforms
Technical Expertise
* IP-based security systems
* Software applications related to electronic security
* Networked system environments
Industry training and qualifications such as 18th Edition, NVQ, City & Guilds, BTEC, or manufacturer training are advantageous.