Job Description
We are seeking a meticulous and analytical Billing Analyst to support and enhance our billing operations. This role involves analysing billing data, ensuring accuracy, and identifying trends to enhance operational efficiency. The ideal candidate will have strong data analysis skills and experience in executing billing systems.
Key Responsibilities:
Billing Operations & Process improvement
* Execute and validate billing cycles to ensure accurate and timely customer invoicing.
* Monitor and troubleshoot billing discrepancies, identifying root causes, and implementing corrective actions.
* Partner with cross-functional teams to optimise billing automation and reduce manual processes.
Data Analysis and Reporting
* Extract, clean, and analyse billing data to track trends, detect anomalies, and ensure operational accuracy.
* Develop and maintain dashboards and reports using tools such as Excel, SQL, Power BI, or Python
* Perform financial reconciliation to ensure invoices match actual usage and contractual agreements.
* Provide insights on key billing KPIs.
Automation and System Enhancements
1. Collaborate with IT and engineering teams to improve billing system automation and integrations.
2. Troub...