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Managed Print Field Service Engineer, Derby
Client: FUTERA
Location: Derby, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 3
Posted: 31.05.2025
Expiry Date: 15.07.2025
Job Description:
Exciting Opportunity for a Managed Print Field Service Engineer!
(Location: London/Kent)
Are you an experienced engineer with a passion for customer service and troubleshooting? Do you have a proven track record in the Managed Print Industry? Join us at FUTERA - a leader in Workplace Technology Services, where your expertise will make a real impact!
We are seeking a talented Field Service Engineer for the London/Kent region to join our team.
About Us
FUTERA is a dynamic and agile workplace technology services company. We deliver comprehensive hardware, software, and managed services to businesses across the UK. With over 35+ years of experience, we possess invaluable insights into the challenges faced by both local and global enterprises. Our extensive portfolio is meticulously curated to tackle these issues head-on. As an independent entity, we have the freedom to select the best-fit products and services for each of our customers. Supported by our highly knowledgeable and dedicated teams, we guarantee unwavering reliability in every aspect of our operations.
Why Join Us?
* Cutting-Edge Tech: Work with the latest innovations in Managed Print and I.T. Services.
* Employee Owned: As one of only a handful of Employee-Owned (EOT) Managed Service Providers (MSPs) in the UK, we believe in sharing success with those who create it.
* Empowered Culture: A supportive, agile, and collaborative environment where your ideas matter.
* Competitive Package: Attractive salary and benefits.
* Work-Life Balance: Enjoy perks like Summer Hours, Christmas Closure, and your Birthday Off!
* Health & Wellbeing: Health Cash Plan for you and your family, Employee Assistance Programme, Gym Discounts, and more.
* Fun & Engaging: Regular social events and team-building activities.
The Role: Field Service Engineer
In this role, you will be responsible for:
* Providing on-site support for our managed print solutions, ensuring our clients' systems are running smoothly and efficiently.
* Diagnosing and resolving technical issues, performing regular maintenance, and providing training to end-users.
* Completing preventative maintenance and field modifications.
* Maintaining service records in a timely manner.
* Maintaining daily communication with customers and the service desk to ensure resolution and proper follow-up.
* Driving efficiency and customer satisfaction.
* Location as confirmed: London/South East
The ideal candidate will have experience in the managed print field, preferably with Canon MFDs, strong technical skills, and a customer-centric approach. If you are a problem-solver who enjoys working in a fast-paced environment, apply now and take the next step in your career!
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