Key Responsibilities
Quality Strategy & Governance
Develop and maintain quality approaches tailored to each programme or product, ensuring clarity and alignment across teams.
Shape or validate test strategies to ensure comprehensive functional, non-functional, and process coverage.
Consistently advocate for quality as a shared responsibility throughout the delivery lifecycle.
Conduct or coordinate formal quality reviews, assessments, and audits across teams or vendor partners.
Identify gaps in processes, trace root causes, and recommend sustainable corrective actions.
Verify the effectiveness of corrective actions and ensure compliance with standards and governance frameworks.
Risk Management & Testability
Collaborate with engineering, architecture, and product leads to anticipate risks early and influence design choices for improved testability and reliability.
Lead release readiness assessments, ensuring coverage, defects, risks, and compliance are fully evaluated prior to go‑live.
Communicate risks and issues clearly to technical and non‑technical stakeholders.
Team Guidance & Continuous Improvement
Serve as the senior quality advisor, helping teams interpret expectations, select appropriate testing methods, and overcome delivery challenges.
Provide mentorship to QAT engineers, automation specialists, and cross‑functional team members.
Facilitate continuous improvement discussions grounded in data, insights, and practical constraints.
Provide practical training, playbooks, and reusable patterns to embed best practices within teams.
Tools, Automation & Environment Readiness
Review team test artefacts (test plans, automation frameworks, performance strategies) to ensure robustness and alignment with organisational expectations.
Promote effective use of testing and quality tools, including automation frameworks, CI/CD integrations, and analytics dashboards.
Support teams in adopting, improving, and optimising test environments, datasets, and toolchains.
Reporting & Stakeholder Communication
Deliver reporting that highlights insights—not just metrics—to help leaders understand quality trends and make informed decisions.