Speedy is the UK’s leading hire provider, offering the widest range of tools, specialist hire equipment, plant, and support services—everything for every job!
Role - Hire Desk Controller
Location - Newport
Hours - 42 Hours Per Week - 07:30 - 17:00 - Monday - Friday
Based in the Newport depot, the Hire Desk Controller is a vital part of operations on the front line of sales and customer service. Relationship building is key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and they’re satisfied with our service.
On a day-to-day basis, you can expect to be desk-based, working directly with other departments, liaising regularly with stock teams, drivers, and engineers to ensure minimal delay in fulfilling customer needs with readily available equipment and close contact.
To support your journey to success, here’s what you’ll need:
* Strong organisational skills
* Strong communication skills both verbally & written
* Adaptability
* Commitment to learn and develop
* Driving license
* Previous experience in the hire industry or a similar sales or operational role
* Ability to support your business unit/team to deliver our ESG Strategy – Decade to Deliver
What we will provide:
We offer all on-the-job training and have dedicated product and system training teams to support you. We are passionate about employee growth and offer tailored development programmes to suit individual needs. We pride ourselves on recognizing and developing talent, which has enabled internal progression over the years.
Speedy operates an industry-leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns. Talk to us about flexible and hybrid working arrangements, including flexible start/finish times, shorter days, term-time hours, and job share opportunities.
What We Offer
* 26 days holiday (plus bank holidays)
* Life assurance
* Pension scheme
* Canteen facilities
* 95% discount across the Speedy brand
* Opportunities for training, development, and career progression
* Voluntary Health Cash Plan
* My Staff Shop: discounts and offers for shopping across many suppliers
* Green Commute Initiative: cycling work scheme
* PAM – Employee Assistance Program (EAP): free, confidential support and counselling for wellbeing, legal, financial matters
Speedy offers a Career Line of Sight, providing a clear route to progression within the group.
Please note, Speedy reserves the right to close vacancies early if a high volume of applications is received. We recommend applying promptly to be considered.
Some roles may require a DBS, Credit, or Security Clearance Check. Speedy is an equal opportunity employer, embracing diversity and fostering an inclusive environment. For our policies aligned with ESG Governance, visit:
https://www.speedyservices.com/esg/governance
All applicants will be considered without discrimination based on ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity, or disability. Proof of right to work in the UK is required at employment start.
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