National Account Executive
Full-Time | Hybrid | London | Temp/Perm Options
About Murdock London
Murdock London is a modern British grooming brand built on craftsmanship, heritage, and authentic barbershop expertise. We create best-in-class grooming products and deliver exceptional service to men worldwide through our retail partners, flagship barbershops, and digital channels. As the brand continues to grow across the UK and internationally, this is an exciting opportunity to join a passionate, collaborative team and make a real impact during a key stage of expansion.
The Role
We are looking for a highly organised, commercially minded National Account Executive to support our growing wholesale business. This role is ideal for someone with a minimum of one year’s experience in a similar role, who thrives in a fast-paced environment and enjoys working cross-functionally with Commercial, Operations, Finance and Retail partners.
This is a hybrid role based in London, combining working from home, team collaboration, and time in our head office.
Key Responsibilities – Order Processing & Administration
- Process wholesale orders including data entry, confirmations and fulfilment coordination
- Maintain and update the PO tracker
- Create commercial invoices and dispatch documents
- Upload invoices and confirm orders via retailer portals
- Follow up invoices for payment
Customer & Retailer Support
- Provide responsive support to wholesale partners
- Resolve queries relating to SKUs, pricing, invoicing, delivery, sampling and website content
- Maintain professional, accurate communication at all times
Inventory & Availability
- Monitor retailer stock levels including weekly website checks
- Review order history vs run rates
- Recommend replenishment quantities
- Manage active stock and availability reports
Sales Reporting & Analysis
- Download and compile sell-out and sell-in reports
- Use Excel including VLOOKUP & Pivot Tables
- Maintain customer databases and sales trackers
- Support forecasting and analysis activity
Account Management Support
- Assist with new line forms, PDP updates and pricing files
- Manage product copy, imagery and retailer formats
- Ensure product data accuracy across platforms
Logistics Coordination
- Support smooth domestic and international deliveries
- Assist with International and EU distribution partners
General Support
- Assist with documentation, reporting dashboards and trade communications
- Support launches and trade projects as required
About you
⭐ Minimum one year of experience in a similar National Accounts / Wholesale / Sales Support role
⭐ Highly organised with strong attention to detail
⭐ Confident communicator — email & phone
⭐ Strong Excel skills (VLOOKUPs / Pivots ideal)
⭐ Proactive, positive & collaborative
⭐ Passionate about retail, beauty or lifestyle brands
What we offer
💼 Competitive salary
🧑💻 Hybrid working
📈 Real opportunity to grow with the brand
🤝 Supportive, collaborative culture
🚀 Exposure to leading UK & international retailers