MMP Consultancy are looking to recruit a Mobilisation Coordinator to work for a National Contractor on a Permanent Basis, in East London.
The Mobilisation Coordinator plays a key role in supporting the successful planning, coordination, and delivery of new project and contract mobilisations within the Repairs & Maintenance and Voids sector. Acting as a central point of coordination between project teams, operational delivery, and client stakeholders, the role ensures that all operational, compliance, and resource requirements are in place for a seamless transition from contract award to live service delivery.
Key Responsibilities
Coordinate and execute end-to-end mobilisation plans, maintaining timelines, milestones, and risk registers.
Coordinate and support operational readiness by ensuring people, processes, systems, and assets are in place prior to go-live.
Work closely with Operational, HR, IT, Fleet, Procurement, Commercial and Training teams to deliver joined-up mobilisation readiness and adherence to process.
Support coordination of recruitment, onboarding, and training of operatives and administrative staff in line with contract needs.
Maintain accurate documentation, progress trackers, and compliance records to demonstrate readiness.
Work with Compliance, H&S, and Quality teams to align mobilisation activities with internal and client standards.
Maintain an audit trail of key mobilisation deliverables, ensuring full traceability.
Monitor mobilisation progress against KPIs and escalate risks or dependencies proactively.
Identify potential risks to mobilisation and escalate issues promptly.
Support contingency planning to mitigate delays or operational challenges.
Track resource utilisation and highlight risks or inefficiencies that may affect commercial commitments.
Support the Contract Manager who will serve as a key point of contact for clients during mobilisation, providing regular updates and managing expectations.
Support the Contract Manager to ensure smooth customer experiences during project transitions, addressing operational queries promptly.
Collaborate with client and internal stakeholders to ensure service delivery expectations are met from day one.
Facilitate effective communication and knowledge transfer between mobilisation and business-as-usual teams.
Identify opportunities to streamline processes and enhance automation in mobilisation workflows.
Support post-mobilisation reviews to capture lessons learned and improve future processes.
Key Skills and Knowledge
Understanding of project mobilisation and operational readiness principles.
Familiarity with risk, issue, and action tracking within complex operational environments.
Awareness of social housing compliance requirements, health & safety regulations, and KPI frameworks.
Excellent organisational and project coordination skills with the ability to manage multiple workstreams.
Strong stakeholder engagement and communication skills across all organisational levels.
Strong attention