Our client is seeking an EL PL Portal Claims Handler to join their team in Newcastle.
Monday to Friday, 9am to 5pm, with a 1-hour unpaid lunch break (35 hours per week).
Managing a caseload of low-value personal injury claims within the EL/PL portal.
Reviewing initial claim information and verifying key details.
Monitoring and recording important dates (e.g., Completing Claims Notification Forms within the EL/PL Portal.
Commissioning and liaising with medical and other expert witnesses.
Gathering and valuing evidence for additional claims such as loss of earnings and care assistance.
Handling telephone inquiries from clients and third parties promptly.
Minimum of 1 year of experience handling EL/PL claims.
Proficient in Microsoft Office.
Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.