Overview
Job Description: The Senior Engineer – Storage & Databases supports DXC’s Cloud & ITO services across the UKI region, delivering reliable, secure, and scalable storage and database solutions in enterprise and hybrid cloud environments. The role acts as a technical SME, supporting customer platforms, ensuring service stability, and driving continuous improvement.
Responsibilities
* Design, operate, and optimize enterprise storage, database, and data protection solutions
* Support hybrid and cloud platforms (Azure, AWS, private cloud)
* Act as an SME / escalation point for storage and database-related issues
* Ensure availability, performance, backup, and recovery of customer data
* Participate in incident, problem, and change management (ITIL)
* Perform troubleshooting, root cause analysis, and service improvement activities
* Support migrations, upgrades, and modernization initiatives
* Maintain technical documentation and operational procedures
* Collaborate with cloud, infrastructure, security, and application teams
* Participate in on-call and out-of-hours support when required
Required Skills & Experience
* Strong experience in enterprise storage platforms (NetApp, Dell EMC, HPE, or similar)
* Experience supporting databases (e.g., SQL Server, Oracle, PostgreSQL, MySQL)
* Knowledge of backup & recovery solutions (Commvault, NetBackup, Veeam, etc.)
* Experience in cloud and hybrid environments
* Solid understanding of Linux and Windows systems
* Experience in managed services / enterprise customer environments
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