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H&i development and improvement manager

Bristol (City of Bristol)
NHS BLOOD AND TRANSPLANT
Improvement manager
€42,500 a year
Posted: 16h ago
Offer description

In this role you will be responsible for work with the National Head of H&I, the H&I Operations and Strategy Manager and the 6 Heads of Laboratories (HoLs) to continually develop and improve the delivery of service for patients and donors.


Responsibilities

* Support and contributing to the development of improved performance and service delivery for the H&I Function and provide input to the development of H&I strategy.
* Leading and co-ordinating a range of projects addressing performance and service issues across H&I.
* Managing the project involves implementing major change programmes within H&I.
* Leading and producing requirements analysis and other related activities for developing H&I IT systems including Hematos and to lead the development and maintenance of the configuration requirements library for H&I IT systems including Hematos.
* Helping carry out information mining and statistical analyses on data resulting from H&I service delivery and as a result of these analyses, help to develop performance indicators to improve the services provided.
* Ensuring compliance with NHSBT policies and external legislation.

You will be required to travel and spend time away from base, which will involve working irregular hours and overnight stays when required, with prior notice.


About NHS Blood and Transplant

When you join NHS Blood and Transplant, you're doing something truly unique with your career. As the organisation that provides blood, tissue, and organs to patients across the UK, we are enhancing and saving lives on an extraordinary scale and now, you can be part of it.


A Development Manager Role

We're looking for a Development Manager to join our Histocompatibility and Immunogenetics (H&I) team – a vital part of NHSBT that underpins life‑saving transplants and transfusions every day. In this role, you'll work closely with the National Head of H&I, the H&I Operations and Strategy Manager, and Heads of Laboratories across the country to drive improvement, innovation, and excellence in service delivery for both patients and donors.

You’ll play a leading role in developing and implementing major change programmes, coordinating key performance and service improvement projects, and shaping the future of H&I systems, including the development of IT systems such as Hematos. Your analytical skills will help transform data into insight, supporting evidence‑based decisions and the creation of meaningful performance indicators.

This is a highly collaborative and dynamic role, where no two days are the same. You’ll help define strategy, lead transformative projects, and ensure compliance with NHSBT policies and external standards all while making a real difference to the quality and reliability of the services we provide.


Our Team

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK.


Core Values

Our three core values guide and inspire everything we do: caring, expert and quality. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too.


Commitment to Inclusion

You will join us on our journey to create an inclusive workplace and aim to reflect the diversity of the people we serve.

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