Overview
We have an exciting opportunity for a Band 4 Lead Administrator to provide comprehensive administrative support for the expanding Mental Health Support Team. The Lead Administrator will maintain an effective office base to enable administrative responsibilities to be carried out, while providing secretarial support to senior clinicians. The post holder must be flexible and use their initiative to organise their own workload, dependent on priorities and requirements at the time.
Responsibilities
* Participate in the recruitment and selection process of new team members, when required.
* Provide support with training for new staff, demonstrating duties to new staff members when required.
* Manage own workload and work independently within the service, meeting service needs.
* Allocate, organise and supervise the workload of junior administration staff within the service, when required.
* Work closely with the Lead Administrator, Clinical Team Leads and Operational Team Lead to monitor performance data and administer clinical systems, ensuring performance reports are accurate.
About us
NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in hospital settings and in the community. We focus on delivering care that is easy to access and can be provided at home, work or in schools. We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.
Details
* Date posted: 05 September 2025
* Pay scheme: Agenda for Change
* Band: Band 4
* Salary: £27,485 to £30,162 a year pa pro rata
* Contract: Permanent
* Working pattern: Full-time
* Reference number: 270-TG313-ACS
* Job locations: Newland House, Northampton, NN1 3EB
Job description
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You section of the document.
Person Specification
Knowledge & Experience Essential
* Hold or working towards NVQ Level 3 or higher in Business Administration or equivalent experience/qualification.
* Experience of typing and data entry.
* Experience of taking minutes for high level meetings.
Desirable
* Experience of using Mental Health systems (ePex, SystmOne).
* Ability to interpret data.
* Knowledge of health systems and procedures.
Behaviours & Values Essential
* Ability to work in a flexible way and respond to change, prioritising workload to meet the needs of the service.
* Ability to work independently and as part of a team to achieve set goals.
* Ability to deal with interruptions/queries from colleagues throughout the day.
Skills & Abilities Essential
* Excellent verbal and written communication skills.
* Excellent time management and organisational skills.
* Ability to work independently and organise a varied workload, meeting competing demands. The post holder will need to take initiative and work in a self-directed manner.
* Car driver
Desirable
* Knowledge of Equality and diversity and data protection legislation.
* Ability to co-ordinate information between a number of sources.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: Northamptonshire Healthcare Foundation Trust
Address: Newland House, Northampton, NN1 3EB
Employer's website
https://www.nhft.nhs.uk/
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