Location: Bristol (Hybrid – 3 days in office with regular London office presence)
Salary: Up to £70,000
Benefits: Discretionary bonus
About the Company
This is an opportunity to join a well‑established and growing insurance brokerage with a strong reputation in the Professional Indemnity space. The firm is known for its specialist expertise across construction and financial lines, with a collaborative culture and ambitious growth plans driven by increasing client demand.
Role Summary
This is a newly created position within a busy and expanding construction‑focused PI claims team. Designed to relieve senior leadership and enhance client delivery, the role offers the chance to take ownership of a complex caseload while playing a key role in client relationships and supporting junior colleagues. It’s a high‑impact, client‑facing position where you can shape how the role evolves as the team grows.
Key Responsibilities
* Manage a portfolio of complex PI claims: develop expertise across high‑value construction and financial lines cases
* Act as a key client contact: build trusted relationships and enhance client retention through service excellence
* Handle stakeholder interactions: gain exposure to senior‑level discussions and challenging scenarios
* Attend client meetings: strengthen commercial awareness and visibility within the market
* Support junior team members: contribute to team development without direct line management responsibility
* Contribute to team growth: play a part in shaping a developing function within a busy, evolving team
Requirements
* Minimum 5 years’ experience handling Professional Indemnity claims
* Strong exposure to construction, architecture, or engineering‑related claims (preferred)
* Experience managing complex, high‑value claims across PI, D&O, cyber, or financial lines
* Confident communicator with experience handling challenging stakeholders and client relationships
Related Job Titles
Claims Executive, Senior Claims Handler, PI Claims Specialist, Financial Lines Claims Handler, Construction Claims Advisor
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