Microsoft Cloud Engineer To £45,000 Great benefits Excellent progression potential Do you want to work for an Azure Expert MSP, one of the most Accredited Partners in all of the UK Europe and an absolute Power house in the Microsoft Cloud space. They have a wealth of knowledge and experience, and help organisations both large and small (500-10,000 users) with the successful deployment of Microsoft Cloud to unlock their potential. It’s in their DNA to go that extra mile to ensure the success of their clients. Putting their staff first, they offer unrivalled growth and boast an unmatched 5/5 rating on Glassdoor. The workplace is diverse, inclusive and fun to work in, as well as giving you the freedom to work from the comfort of your own home. Have I got your attention? As a Microsoft Cloud Engineer you will be working with end users, alongside other staff and liaising with suppliers, as appropriate. You will also work to maintain key infrastructure support processes, and check that all requests for support are dealt with according to agreed procedures. As a Senior Infrastructure Support Engineer, you will be working with users, alongside other staff and liaising with suppliers, as appropriate. Key responsibilities: The Microsoft Cloud Engineer's is to address incoming escalations and provide outstanding IT support and technical assistance to customers. Managing a ticket system for reputable clients, you’ll get to work on interesting accounts that will give you exposure to exciting pieces of technology. You will also be able to: Dive into a range of complex and engaging projects across M365 (and some general infrastructure) with an aim to deliver the highest possible solution possible! Help build and deploy customer projects, ensuring they are completed on time and to the highest standards. Adaptability is key as projects can range from 5 to 200 days. Ensure customer documentation and process guides are regularly updated. Provide expert technical assistance to varying accounts. Ensure constant development in your Microsoft Cloud skills. Provide technical assistance to colleagues within the service desk. Collaborate with Microsoft and other suppliers to resolve issues. Deliver exemplary customer service. This role will be predominantly focussed on Project Delivery with the occasional piece of escalation support work passed to you. REQUIREMENTS Technical Expertise : Strong knowledge of Microsoft 365 and Azure (Predominantly M365). Qualifications : Professional certifications such as AZ or MS series certifications (covering Azure or M365). Required Technical Experience: Experience with Microsoft Intune Experience with Entra ID Identity Deployment of Microsoft 365 products, including SharePoint/OneDrive and Teams etc Management and troubleshooting of Windows Server 2008-2019, including Remote Desktop Services, Active Directory. Understanding of security concepts, compliance and governance If you are successful then the client is dedicated to providing personalised bespoke development training plans ensuring you have every opportunity to technically skill up continue to progress within this organisation. They have a culture of promoting from within and you will be placed on a fast track program towards becoming a Consultant! If you’re looking for an organisation who will put you first and at the forefront of Tech then look no further!